Head of Group Claims Management (m/w/d)

Head of Group Claims Management (m/w/d)

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Head of Group Claims Management (m/w/d)

What to expect:

• You support the development and operationalization of the claims & anti-fraud strategy within UNIQA Group with a special focus on its implementation for the Austrian business unit.
• You ensure a strong governance by defining and setting the relevant Group policies and standards and its translation into effective practice in Austria
• You collaborate closely with stakeholders across UNIQA Group on strategic initiatives, driving digitalization, automation and AI transformation in the claims area
• You take responsibility for the operational claims management in Austria and continuously evolve it with a focus on efficiency and innovation
• You actively contribute to the integration of AI and innovative technologies into claims processes to improve customer experience and operational excellence
• You support the Head of the department in budget & resource planning and steer and monitor the team accordingly
• You act as an inspiring coach, fostering talent, supporting development and ensuring sustainable team growth

What we expect:

• You have a completed study and long-term experience in insurance with focus on non-life claims.
• You have experience in leading large as well as international teams on a functional basis
• You have strong project & process management skills.
• Knowledge in the area of digitalization and automatization incl. innovative techniques (like AI, machine learning, etc.) with focus on non-life insurance are an additional advantage.
• You have strong analytical skills
• Effective communication and negotiation skills are a must have.
• Conflict management and stress resilience, always with a focus on potential solutions for upcoming challenges.
• Good command of German (minimum B2 level)

Your core competencies:

• Drives Vision and Purpose: You understand the vision of "living better together", explain it clearly to your team and inspire them to fill it with life
• Action Oriented: We take action and learn from our mistakes
• Ensures Accountability: We empower each other to take responsibility
• Instills Trust: We keep our promises
• Finding effective solutions: You aim for simple feasible solutions. You ensure the efficient use of your team′s resources
• Strengthening ownership: You delegate tasks and motivate your team to act independently. You create the framework and provide the necessary freedom to enable this

At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.

You are not sure if you meet our requirements? Apply anyway! UNIQA is looking for candidates with drive, courage to change and enthusiasm!

JOB KEY FACTS

Location: Wien, AT
Hours per week: 38,5
Annual minimum salary gross (Euro): 110.000,-
Start Date: as of now

You strive for more than the minimum - so do we! We will agree on your actual salary depending on your education and experience during the recruiting process.

We look forward to getting to know you in a first interview online. Additional meetings are held in person at our head quarters in Vienna.

Your benefits at one sight:

• Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased
• An onboarding plan, welcome events and a buddy system will give you the best possible start
• Possibility to work from home and a financial starter package for individual use
• We offer various training opportunities to help you grow professionally and personally
• Remote work within the EU: Work up to 20 days a year from an EU country of your choice
• Flexible working hours: our working hours are tailored to your needs
• Stress-free commute: Optimal accessibility by public transport

We cover 50% of your annual public transportation ticket

Check for our UNIQA Tower Tour here!

Your Person of Contact

Selvedina Begovic

Apply now »