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La Prairie is the leader in luxury skincare, present in 90 countries around the world. Synonymous not only with luxury, the La Prairie name evokes innovation, performance, high-touch service and Swissness -- the purity, precision and excellence inherent to the extraordinary land that saw the brand's inception in 1978.
La Prairie endeavors to fulfill a quest for timeless beauty through the highest standards of advanced technology combined with exquisite formulations and elegant packaging -- elevating science to art.

Retail Manager AT (m/f/d)

In this position you drive retail sales in the region and together with the Retail/Sales Director you will define the retail plan per POS and implement the marketing calendar. You ensure the brand image and Visual Merchandising guidelines are respected in all POS and you will recruit, lead and manage Beauty Advisors (BA) to achieve service excellence based on La Prairie standards and guidelines.

Your responsibilities:

  • Lead, coach and manage a team of excellent BAs and Counter Managers
  • Identify training/coaching needs for each BA and liaise with the education department to ensure best possible support
  • Set KPIs and targets allowing to increase sales and ensuring a high touch service level
  • Ensure the implementation of the CRM program, in line with global guidelines
  • Drive excellence in execution when it comes to Store Design and Visual Merchandising
  • Define and update retail plan and ensure it is implemented and followed
  • Take ownership of BA budget and control BA costs accordingly (incl. BA expenses and commissions when applicable)
  • Submits monthly reports, detailing retail sales, best practice and monthly updates

Your Qualifications

  • Strong retail and sales experience and understanding of luxury and its clients
  • Strong leadership and management skills
  • Structured approach to planning and KPI measuring
  • Energetic and outgoing personality, Passion for selling and people
  • Willing to spend 70% of the time on the shop floor
  • Willing to travel min 50% of the time Abilities to work with MS Office
  • Fluent in English and German. French, Chinese and/or Russian are an advantage

This position is endowed with a gross annual salary of EUR 50,000 - with willingness to overpay depending on qualifications and professional experience.

If you are interested and curious about this exciting position, please send us your online application.

Web: laprairiegroup.ch

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