Head of CRM ( f / d / m )

  • Wien
  • Vollzeit
  • Projekt-, Bereichsleitung
  • 19.9.2021
  • Stelleninserat
  • Arbeitgeber
Drucken

Head of CRM ( f / d / m )

Vienna

Flexi-time

FH/Uni

Paysafe Limited ("Paysafe") (PSFE: NYSE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Vienna based job! Working permit for Austria is required in advance.

Your Key Responsibilities:

  • Ownership end-to-end of consumer journey + management of the customer experience
  • Drive growing & improvement of customer conversion + satisfaction & loyalty.
  • Design & execute CRM + automation programs
  • Design & execute engagement + retention campaigns

Your Qualification:

  • Team management experiences in fast paced / digital business environment is required
  • 5+ years of experience focused on CRM, demonstrating solid Data technical + analytics knowledge
  • University degree in Business, Economics, Marketing or equivalent education
  • Working experience in core industries of gaming or gambling is an advantage
  • Experience in IT and/or financial industry or marketing agency is an advantage
  • Previous professional experiences in Marketing, preferably in an international environment and/or similar role
  • Fluent in English + German, any other language would be a benefit
  • Strategic thinking coupled with pragmatic implementation and creativity
  • Excellent communication and writing/texting skills as an advantage
  • International experience and positive access to people, other cultures and tasks
  • Independent, collaborative and proactive working style
  • Hands-on mentality and an international mindset
  • Strong customer/partner focus
  • Engaged team player
  • Deep technical and data understanding
  • Salesforce experience preferred4
  • Analytical and conceptional thinking

Our Offer:

  • Both an international working environment and an open and great working atmosphere, where successes are celebrated together
  • Excellent public transport connection
  • Mobile Working & flexi-time (without core hours)
  • Option for 2-2-1 working model
  • Other great company benefits
  • International development and career opportunities
  • An annual gross salary in accordance to IT Collective Agreement from EUR 55.000,- up to EUR 65.000,- plus a performance bonus system

We look forward to your application!

Please find further information on www.paysafe.com

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