Visits Experience Manager

Visits Experience Manager

Full Time (40 h/w)

Klosterneuburg near Vienna, Austria / Home Office possible

EUR 50,000* gross/year (full time)

ISTA is growing. Grow with us!

Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment. Get an insight!

Your responsibilities

The Events Team at ISTA is responsible for organizing a wide range of events, including academic, internal, public outreach, and networking opportunities. We are looking for a flexible and reliable team player who is eager to work in an international environment and thrive in a diverse and dynamic atmosphere.

• Reconceptualize and implement a professional, strategic ISTA visits program for different stakeholder groups
• Addressing inquiries and managing specific tour requests
• Implement best practices to streamline processes
• Communicate with various stakeholders on campus to ensure a smooth collaboration among teams
• Lead campus tours for organized visits
• Handle administrative tasks, such as reporting and documentation
• Continuously evaluate the offered visits, and analyze visitor data and feedback to improve the service offerings
• Collaborate with the marketing experts on campus to design and execute effective strategies to reach out to defined stakeholder groups
• Ensure a high-quality experience during organized visits

Your profile

• Higher education in International Relations, Hospitality Management, Public Relations, or a related field
• Working experience in the above listed tasks, ideally in tertiary educational institutions
• Proficiency in English and German, further language skills are considered an asset
• Enthusiastic communicator and networker with a confident appearance to represent the institute with confidence and diplomacy
• Experience with design tools and implementing marketing measures
• Strong team player with excellent verbal and written communication and interpersonal skills, demonstrating a high level of tact and diplomacy
• Exceptional organizational skills and attention to detail
• International mindset, high degree of service orientation and hands-on mentality

Apply now

Your benefits

• Education & training
• Cafeteria
• Childcare
• Free shuttle bus
• Multiple health offers
• Pension insurance

⁎ This position comes with possible overpayment depending on education, qualification and work experience. ISTA processes your personal data in accordance with the law. For more information, please refer to ww www.ista.ac.at/data-protection.

Am Campus 1, 3400 Klosterneuburg, Austria
Tel.: +43 (0) 2243 9000-0 | www.ista.ac.at