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IT Infrastructure Lead (m/f/x)

Wien (Vollzeit)

Various server-side Shpock applications are deployed with Openshift or GCP as an application platform. We are running multiple multi-terabyte MongoDB clusters accompanied by Elasticsearch. To automate software delivery and configure 500+ virtual and managed servers we use SaltStack. Our Sensu, Pagerduty, and Kibana services enable us to monitor and alert on critical SLIs.

What you will do:

  • Work on long-term infrastructure strategy to support overall business objectives
  • Ensure frictionless and scalable operation of production, development, and testing environments
  • Lead a local team of system and reliability engineers
  • Establish and monitor key SLOs and SLIs focusing on infrastructure availability, capacity, and performance
  • Collaborate with software and data engineering teams
  • Coordinate 24/7 on-call system and schedule
  • Assess, select, and integrate 3rd party IT services

You have

  • You have a degree in Computer Sciences or a degree in a similar field of study.
  • You possess a minimum of 5 years relevant work experience.
  • You have experience in managing teams.
  • You have hands-on experience in planning, implementing and maintaining managed and cloud IT infrastructure platforms.
  • You have the ability to troubleshoot, research, and solve technical problems involving integrated systems.
  • You have good written and spoken English communication skills.

Why work at Shpock?

Italian coffee, fresh fruits & team breakfasts

Legendary team events (team trip, fun activities, …)

Tabletennis, pilates, running groups & more

Impact and responsibility in a fast growing company

Melting pot of 30+ nations

Trust-based working hours & fun office culture

Working in the world's most liveable city

Austrian healthcare, relocation services, language courses

English as office language

Did we catch your interest? Great, we are looking forward to receiving your application:


We offer an attractive salary for this position based on your qualifications and experience. Austrian law requires us to post a minimum salary for this position, which is EUR 60.000,- gross per year (for a full-time job). Of course we are ready to pay more. We will treat your application in strict confidence

Your contact person: Britta Niederdorfer

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