Junior Technical Operations Engineer (m/f/d)

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Junior Technical Operations Engineer (m/f/d)

We are on the lookout for a Junior Technical Operations Engineer to join our office in Vienna and contribute to the world of electronic payments.

PXP Financial team have 50 years of combined experience in shaping and leading innovation in the payment space. Today we have 250 employees from 25 nationalities working across 6 office locations: UK, Austria, Bulgaria, India, Australia and the US.
The world of payments is dynamic and so is PXP Financial. We are all about ambitious objectives, promoted by an open team and communication culture.

In this role you will be part of TechOps team, taking care of our system and the merchant configurations.

Your area of responsibility:

  • Set up new customers in the system as well as changing configuration of existing customers;
  • Configure new system capabilities as part of our software releases process;
  • Monitor the system and continuous extension of our monitoring capabilities;
  • Proactively identify issues and incidents;
  • Provide 2nd line support - bring issues and incidents to a resolution and provide detailed feedback;
  • Ensure that all activities are performed in compliance with the audit standards (e.g. SOC2, GDPR, PCI DSS).

Your profile:

  • 1-2 years of experience in a technical support or integration role is desirable;
  • Experience in the payments (or related) industry is an advantage;
  • Familiarity with ITIL processes, especially Incident Management;
  • Familiarity with APIs (JSON, XML, etc) in order to identify issues;
  • Good understanding of Windows Operating systems (memory/CPU utilization, etc);
  • Familiarity with Elastic stack is highly desirable;
  • Scripting (chiefly SQL) and database knowledge is desirable;
  • Self-driven, motivated and proactive attitude;
  • Excellent knowledge of English language (written and spoken).

Our offer:

  • Minimum annual gross salary 35.000 EUR based on the collective bargaining agreement, additional payment possible according to experience and qualifications;
  • Attractive bonus package and other employee benefits;
  • A diversified range of activities in an international environment;
  • Young and dynamic team with ambitious yet realistic objectives for the future;
  • Open communication culture.

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