Key Account Manager (f/m/d) Cyber Security Solutions

Referenz-Nr.: JN -042024-6384761

Ort: Vienna

Anstellungsart: Permanent

Firmenprofil

For a highly innovative cyber security firm we are recruiting the Key Account Manager (f/m/d) role based in central Vienna and remote. The position focuses on the success with existing large enterprise clients in the field of telecommunication.

Aufgabengebiet

• Take care of existing key clients in the field of telecommunication
• Lead as the single point of contact for all customer account management matters
• Define multiyear account strategy, in close collaboration with other teams (tech, monetization, finance)
• Lead, orchestrate & coach virtual teams to execute strategy
• Have a constant customer-first mind-set
• Present and defend actions internally and push for priorities
• Executive communication, engagement and influence
• Build and maintain strong, long-lasting client relationships
• Introduce team-members, specifically monetization, on a case to case basis
• Negotiate contracts and lead technical documentation (scope of work) progress
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives and internal roadmap requirements
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare regular internal reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Anforderungsprofil

• Proven success record in SaaS enterprise sales and account management
• Professional background in an ISP, MNO or carrier preferred
• Professional background in cyber security preferred
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, PipeDrive CRM or HubSpot) and MS Office (particularly MS Excel and Powerpoint)
• Experience delivering client-focused solutions to customer needs
• Data-driven mentality
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities (including VC tools)
• Strong verbal and written communication skills: English + German
• BA/BS degree in Business Administration, Sales or relevant field preferred
• Fluent in German and English
• Spanish other EU language is welcome

Vergütungspaket

• Highly innovative work environment located at ICON Tower in the centre of Vienna
• Freedom to work as independently as possible
• Becoming part of a constantly growing company while celebrating international success
• Attractive bonus program, jobticket and other benefits
• Appropriate and performance-related remuneration (monthly gross salary according to the collective agreement for employees of companies in the field of automatic data processing and information technology services of at least EUR 4.032,- (ST2/Standard level). Of course, there is the possibility of overpayment depending on experience and qualifications.

Kontakt

Wir freuen uns auf Ihre aussagekräftige Bewerbung unter Angabe Ihrer Gehaltsvorstellung und der Referenznummer JN -042024-6384761. Ihre Bewerbung wird an den zuständigen Berater weitergeleitet. Bitte beachten Sie: Um eine schnelle Bearbeitung Ihrer Bewerbung sicherzustellen, bitten wir ausschließlich um Online-Bewerbungen.