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Digital Sales Operations Manager - CRM Systems (f/m/d)

We are looking for you as

Digital Sales Operations Manager - CRM Systems (f/m/d)

DIENSTORT: Absam Do you have an understanding of networked business and customer processes and enjoy supporting their IT implementation? Are you at home in the world of Customer Relationship Management (CRM) systems? Then we have the right job for you!

Möglicher Arbeitstag

Exciting projects are on the horizon in the Digital Sales Operations area. Improvements in the sales process are required in the Sales Cloud. You have already coordinated the relevant requirements with the various departments, and are now working on their implementation at a technical level. Another topic that is keeping you busy today is the validation of the interfaces of our new ERP system Infor. You will make the necessary adjustments to the API and document them. In the afternoon, you'll be on the phone with a colleague from the U.S. to discuss the mapping of the local branch's repair process in Salesforce. You will then create new rules and authorizations for this, import additional data into the system and check it for duplicates. As the central contact person for all Salesforce users worldwide, you will also help a colleague with a technical question in between. You are used to working across clouds: Sales Cloud, Service Cloud or Knowledge Base and motivated to develop and support sales processes and projects via Salesforce? Then we are looking forward to your application!


  • Completed training, ideally at the IT/business interface
  • Relevant professional experience in working with CRM/ERP systems
  • Basic programming skills (ideally in HTML, SOQL, Apex, Java) an advantage
  • Fast comprehension, analytical and process-oriented thinking
  • Very good communication skills, team and service orientation, willingness for further training
  • Very good knowledge of German as a plus

Wir bieten

  • A varied and challenging task in an international environment
  • The opportunity to play a holistic role in shaping processes and systems in the area of Sales Operations
  • An appreciative and employee-oriented working environment that is characterized by values such as sustainability, quality and innovation
  • A minimum salary of Euro 3.790,58 gross/month x 14, your actual salary (incl. overpayment in line with the market) depends on qualifications and experience
  • Numerous employee benefits (home office, flexitime, company canteen, climate ticket and company transport, additional pension scheme, etc.)

Jetzt online bewerben

Swarovski Optik
bringt den Menschen die Kostbarkeit des Augenblicks näher und teilt mit ihnen die Freude am Sehen und die Faszination für das Verborgene und Schöne. Die Welt gehört dem, der das Schöne sieht. Erlebe den Augenblick. See the Unseen.

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Deine Ansprechperson:
Markus Jahl
HR Business Partner

Daniel-Swarovski-Straße 70
6067 Absam