Order Fulfillment Specialist

Worldwide careers

Flexible working hours

Training and development

Order Fulfillment Specialist

Order Fulfillment Specialist (m/f/d)

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast-paced service business, this is your chance to make a real impact.

What You'll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities - welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 62,000 colleagues in more than 70 different countries.

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