Account Manager - Customer Accounts USA / Taiwan / Korea / Japan (m/f/d)

Account Manager - Customer Accounts USA / Taiwan / Korea / Japan (m/f/d)

Your responsibilities:

• You work with our electron multi-beam technology together with our customers who are the most advanced companies in the semiconductor industry.
• You are responsible for a technical account and work close with the customer to align on priorities, strategic technical projects, and escalated issues regarding our mask writer.
• You are using your technical knowledge to understand the customers requirements, coordinate solution finding and further product development within IMS.
• You are responsible to organize and hold management meetings and technical negotiations with the customer and IMS key members.
• You are responsible for quality initiatives and improvement projects to fulfill the customers requirements.
• You visit our customers regularly on-site on business trips (USA/Asia) to exchange information, align on requirements, and work with the IMS team on-site.

Your qualifications:

• You have completed a technical or scientific education (e.g. physics, chemistry, electrical engineering, mechanical engineering) and are interested in continuous further development.
• You hold at least a masters degree in one of the relevant fields and have a minimum of 5 years of work experience in the field of semiconductor equipment
• You hold at least a PhD degree in one of the relevant fields and have a minimum of 3 years of work experience in the field of semiconductor equipment
• You have a solid understanding in semiconductor manufacturing, e-beam lithography, mask making, optics, vacuum physics, high voltage applications.
• You are convincing with your professional and confident approach towards our customers.
• You are experienced in preparing and holding C-level meetings in English on technically complex topics.
• You like to face challenges and make full use of your analytical skills, your technical knowledge and your interpersonal skills.
• You are tech-savvy, organized, curious, assertive and a likeable team member.
• You are resilient, can deal with stress and quick decisions and are willing to work flexibly.
• Willingness to travel to other countries (USA/Asia) for tasks at the customer site up to 25% (typically 2 to 4 weeks in a row).
• You are committing to support and mentor the team in challenging situations and contribute to our company.

We offer:

• Growing High-Tech Company with headquarter in Austria and international branches (Taiwan, Korea, USA)
• Top equipped workplace (modern office, laptop, height adjustable desk).
• The opportunity to take a key role with strategic relevance in an internationally operating and rapidly growing high-tech company.
• An open culture, welcoming high engagement within a motivated team with a flat hierarchy and short lines of communication.
• Technologically complex tasks within the Operations Division in direct communication with the most advanced semiconductor companies in the world.
• Annual gross salary with bonus: from EUR 65.000 with the willingness to overpay depending on professional qualifications and experience.

If you are looking for a demanding and challenging position in a growing high-tech company, we are looking forward to receiving your application, which you can upload online on Careers at www.ims.co.at.

IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn/Gebirge and further subsidiaries in Vienna, Taiwan, South Korea and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we make a significant contribution to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.

IMS Nanofabrication GmbH
Wolfholzgasse 20 - 24 / 2345 Brunn am Gebirge / Austria / +43 2236 37 310 | www.ims.co.at

We write the future.