Customer Quality Manager (f/m/div)*

  • Stelleninserat
  • Arbeitgeber

Customer Quality Manager (f/m/div)*

At a glance

As a Customer Quality Manager (f/m/div)* you understand, that valuing the expectations of your customer sets the stage for a successful relationship. Do you enjoy the challenge to team with colleagues out of different departments in Europe and Asia in order to find the best solutions? Are you the one, who wants to have the overview from-end-to-end instead of being the expert for just one step? Then this position is a great match for you!

Quick info



Entry level

5+ years

Job ID





Full time



Job description

  • Be the single face to the customer representing Infineon`s Automotive Division for all quality related topics
  • Manage the relationship between Infineon and key Automotive customers, interact with them on a regular basis to develop an effective communication with the customer quality team.
  • Have direct contact with members of Infineon's Quality team throughout the world.
  • Understand your Customers' quality requirements and expectations and communicate them internally within the Infineon organization
  • Take an active role in the investigation of critical customer quality issues by working closely with technical experts, failure analysis experts and other key people throughout the world
  • Work together with team members to define the Customer communication strategy for critical quality issues
  • Initiate and drive improvement measures on customer satisfaction


You listen actively to your customers and consider their points of view. You are able to balance Customer requirements with the interests of Infineon. You have the courage to reject or reformulate Customer requests that appear unreasonable and the capability and tenacity to represent your Customers' interests within the Infineon organization. You live up to high-quality standards, have a good sense of costs, and strive for continuous improvement. You are able to function and remain calm even when working in stressful situations.

You are best equipped for this task if you have:

  • A Degree in Electrical Engineering, Physics, Quality or a comparable field of study, as well as the associated technical understanding
  • At least 5 years of relevant working experience in Quality Management preferred in the Automotive or Semiconductor industry
  • Extensive experience in direct communication with Automotive Tier1's suppliers and OEM's
  • A Good understanding of QM Tools, statistics, Six Sigma, 8D and 5Why / problem solving and Quality Management System
  • Excellent communication skills in English. Fluency in at least one other language such as German, French or Spanish is highly desirable
  • Willingness to travel occasionally (within Europe and possibly to Asia / North America)

This position is subject to the collective agreement for workers and employees in the electrical and electronics industry, employment group H ( A higher payment is negotiable depending on your expertise and skills.

About Us

Part of your life. Part of tomorrow.

We make life easier, safer and greener - with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world - we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources.

Automotive (ATV) shapes the future of mobility with micro-electronics enabling clean, safe and smart cars.

The Infineon Automotive division (ATV) shapes the future of mobility with microelectronics enabling clean, safe and smart cars. Semiconductors are essential to realize key trends like eMobility, automated driving and secure, connected cars. Infineon ATV is the #1 semiconductor partner in the fast-changing automotive world, based on our system knowledge coupled with our passion for innovation and quality. We are a key driver in the ever-advancing pace of digitalization in the automotive industry.

The City of Villach is located in the center of Carinthia, Austria's southernmost province, in close proximity to the Italian and Slovenian border. Due to its particular geographic location and the outstanding natural beauty of the region, Villach and the whole province of Carinthia have for generations been popular holiday destinations for people from all over the world. Its unique landscape combines mountains and valleys, lakes and rivers, city and countryside. In addition to the favorable geographic location, living in Austria also has many social, health-care-related and economic perks. The country's social and health care system is among the best in the world and for decades numerous international surveys have singled out Austria as a particularly safe and wealthy country with a high quality of life. Villach benefits from its status as a "small town," offering everyday living at affordable prices in an outstanding setting. So it's no surprise that the city on the Drau is considered the "home of work-life balance".

Find out what you like most about Villach and join us:

*The term gender in the sense of the General Equal Treatment Act (GETA) or other national legislation refers to the biological assignment to a gender group. At Infineon we are proud to embrace (gender) diversity, including female, male and diverse.

Contact Us

Christina Walder

Talent Attraction Manager

Apply now

Weitere Jobs, die dich interessieren könnten

Alle 50 Customer Jobs in Villach anzeigen

Erhalte Customer Jobs in Villach per E-Mail