Application Support Engineer (f/m/d) - #problemsolver #innovation #travelaroundtheworld

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Application Support Engineer (f/m/d)
#problemsolver #innovation #travelaroundtheworld

(Jn 46209) / City of occupation: Vienna

Our client, a leading company within its field, is known for its high-quality products, excellent engineering know-how, technical service and constant innovations.
Be part of an important and cutting-edge digitalisation initiative in the field of Industry 4.0 and support the team with your skills and experience!

Your future role

  • Analyse and solve complex incidents, issues and problems as a 1st level support contact (software & hardware)
  • Ensure, maintain and update the documentation of support cases, procedures and configurations
  • Interact with internal and external stakeholders on a daily basis
  • Collaborate closely with the software development and IT infrastructure teams
  • Be part of an agile development team for an innovative product within an interesting and challenging area

Desired qualifications

  • Completed technical education (e.g. HTL)
  • First experience in a support role (application and/or technical support)
  • Good knowlege of Linux/UNIX as well as monitoring tools
  • Feel comfortable to communicate with stakeholders at all levels
  • Strong analysing and problem-solving skills
  • Very good English skills (German skills are mandatory)
  • Willingness to travel (international)

The special thing about this position

  • Taking part in innovative projects and having the possbility to build something new
  • Learning from and collaborating with colleagues from over the world
  • A respectful, open and collaborative environment within a global leader

Our customer offers an attractive compensation package that matches your qualifications and professional experience. The minimum gross annual salary according to the collective agreement amounts to EUR 47.180,-. Depending on skills and specific experience, over-payment is possible.

If you fulfill these criteria and are ready for a challenge, please submit your application online. Your consultant, Catharina Christian, catharina.christian@epunkt.com, will contact you promptly upon receipt.

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