User Support (Russian and Ukrainian)

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Talk Online Panel offers quality online fieldwork services in a market of over 400 million people across central and south-eastern Europe. Headquartered in Vienna, it boasts a multilingual international team across its target countries as well as a network of local partners and affiliates that help it deliver culturally-aware local expertise. The company is specialized in carrying out both large-scale multinational quantitative studies and more targeted research projects.

We are currently looking for a User Support Assistant to service our Ukrainian and Russian panel members. The ideal candidate would start in March or April 2021 and be based in Vienna.

User Support (Russian and Ukrainian)

Part time (10h/week) , remote working possible

YOUR TASKS

  • Providing user support for Russian and Ukrainian members via E-mail, telephone and social media;
  • Survey or Document translations
  • Testing of questionnaires and supporting with basic local market knowledge
  • Processing orders of incentives and arranging new attractive prizes for Talk's respondents

YOUR PROFILE:

  • Ongoing or completed university education
  • Excellent command of English, Ukrainian and Russian
  • Especially written Ukrainian and Russian skills at native level
  • Professional experience in a similar role is a plus;
  • Confident computer skills (MS Office, basic understanding of Online Advertising and Social Media);
  • Lively, easy-going and flexible personality

WE OFFER:

  • Challenging opportunity for career development within a fast-developing, international company;
  • International, friendly working environment in a supportive team of professionals;
  • Salary at the VG2 level, brutto EUR 420 for 10 hours per week (under the Geringfügigkeitsgrenze)
  • A bright office in the city centre (Karlsplatz) easily reachable via public transport, remote working some of the time

Talk Online Panel GmbH
Please send your CV and a short cover letter to jobs@talkonlinepanel.com, to the attention of Anita Primo
Web: http://www.talkonlinepanel.com