Head of EU Regional Operations (m/w/d)

Our customer HARPS Global is a fast-growing global manufacturer and end to end sales and distributor of infection prevention/protection products, predominantly medical and industrial gloves. HARPS Global was founded in 2015 by Malaysian entrepreneur Haziq Bin Zairel Oh, and HARPS Global acquired Sempermed in 2023.
HARPS Global is currently focused on realising the benefits of the acquisition of Sempermed, including the expansion of its multi-million-dollar distribution network and the development of exciting new products.
HARPS Global employs over 4000 employees across 17 countries, predominantly in Malaysia, Singapore, Austria and USA.

We are looking for an experienced

Head of EU Regional Operations (m/w/d)

located in Vienna/AT.

The role

The Head of Regional Operations - EU leads is responsible for glove distribution across Europe, overseeing warehousing, inventory, logistics, and regulatory compliance. This senior leadership role ensures efficient, compliant operations, strong service levels, and alignment with business and growth objectives.

Responsibilities

• Oversee end-to-end EU inbound and outbound operations across distribution centers and manufacturing sites.
• Ensure standardized processes, regulatory compliance, inventory accuracy, traceability, and recall readiness.
• Lead regional operations, order processing, and customer service teams to meet KPIs for service levels, cost, and efficiency.
• Manage inventory, demand forecasting, replenishment, and stock allocation with S&OP, sales, and procurement.
• Own relationships with 3PLs, transport providers, and vendors; optimize lead times, costs, and network design.
• Drive continuous improvement, digital enablement (WMS/ERP), and operational excellence.
• Manage budgets, control warehousing and logistics costs, and lead site expansions or start-ups.
• Develop talent, succession plans, and a culture of accountability, quality, and compliance.

Requirements

• Completed studies in Supply Chain Management, Logistics, Operations Management, Business Administration, or a related discipline.
• At least 3-5 years in a senior regional or multi-country leadership role within the European Union.
• Proven experience managing EU distribution centers, warehousing, and cross-border logistics.
• Demonstrated experience leading order processing and customer service teams in a B2B environment.
• Expertise in inventory management, demand planning, and distribution cost optimization.
• Experience managing third-party logistics providers (3PLs) and cross-border transport within the EU.
• Hands-on experience with ERP.
• Solid understanding of order-to-cash, order-to-delivery, and customer service workflows.
• Fluent in English both verbal and written (at least C1), German is advantageous.
• Background in medical devices, PPE, healthcare supplies, pharmaceuticals, or other regulated distribution sectors is strongly preferred.
• Ability and willingness to adapt working-time to different time-zones (US, Asia).
• Strong financial acumen, including budgeting, forecasting, and cost control.
• Results-driven, hands-on leadership style.
• Strong problem-solving and decision-making skills with detail-attention and commitment to compliance and quality.
• Ability to operate effectively in a fast-paced, regulated, and changing environment.
• Willingness to travel frequently across EU locations.

Offer

• Compensation package starting at EUR 90.000,- (all-in), overpayment depending on qualification, target-bonus on top
• Vienna Job Ticket and Edenred vouchers
• Modern office and excellent infrastructure environment
• Home office option, flextime

Interested?
We're looking forward receiving your application documents via apply smart

Jobaffairs Personal- und Mediaagentur GmbH
Freudenauer Hafenstrasse 16, 1020 Wien Lastenstrasse 38/15 Stock, 4020 Linz

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