Senior Claims Consultant (f/m/d)

Senior Claims Consultant (f/m/d)

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Senior Claims Consultant (f/m/d)

What to expect:

• Translate Group Claims Management strategies into actionable projects and country-level initiatives
• Collaborate, support and represent Claims International in cross‑functional and international meetings
• Lead and coordinate international claims-related projects with a strong focus on automation, change and process improvements
• Design analytical frameworks, dashboards and monitoring tools to enhance transparency and steer claims KPIs
• Monitor operational performance and derive insights to drive measurable impact at business unit level
• Facilitate knowledge sharing within the Claims & Anti‑Fraud Community to scale best practices across the group

What we expect:

• Proven experience in leading cross‑functional and international projects
• Excellent stakeholder management and communication skills
• Strong analytical skills with the ability to quantify financial impacts and interpret KPIs
• Solid knowledge of the insurance business, ideally with a focus on Claims
• Very good command of Power BI and MS Office
• Excellent English skills; additional Eastern European languages are an advantage
• High integrity, structured working style and strong problem‑solving ability
• Openness to innovative technologies and a willingness to use artificial intelligence responsibly in everyday work while continuously developing one's skills

Your core competencies:

• Customer Focus: We are relentlessly focused on the needs of our customers
• Action Oriented: We take action and learn from our mistakes
• Collaborates: We collaborate beyond conventional boundaries
• Finding effective solutions: You aim for simple feasible solutions. You ensure the efficient use of your team′s resources

At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.

You are not sure if you meet our requirements? Apply anyway! UNIQA is looking for candidates with drive, courage to change and enthusiasm!

JOB KEY FACTS

Location: Wien, AT
Hours per week: 38,5
Annual minimum salary gross (Euro): 51.358,86
Start Date: as of now

You strive for more than the minimum - so do we! We will agree on your actual salary depending on your education and experience during the recruiting process.

We look forward to getting to know you in a first interview online. Additional meetings are held in person at our head quarters in Vienna.

Your benefits at one sight:

• Vaccination campaigns, check-ups and blood donation campaigns are offered on site on an ongoing basis. Free & anonymous coaching sessions for personal and professional challenges
• Whether it′s a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate
• Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased
• A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment
• An onboarding plan, welcome events and a buddy system will give you the best possible start
• A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home
• Flexible working hours and short core working hours allow you to have a flexible working day
• Possibility to work from home and a financial starter package for individual use
• We offer various training opportunities to help you grow professionally and personally
• Remote work within the EU: Work up to 20 days a year from an EU country of your choice
• From summer parties to end-of-year celebrations: we create space for exchange, fun and a good atmosphere
• Support from the works council - benefit from a wide range of subsidies and offers
• Individual onboarding & personal support for a successful start in the team
• We cover 50% of your annual public transportation ticket

Check for our UNIQA Tower Tour here!

Your Person of Contact

Theresa Piesinger

Apply now »