Business Process Manager (m/f/d)

Our Company

At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.

Business Process Manager (m/f/d)

Wien

JOB-ID:
28368

The Position

Join Boehringer Ingelheim as a Business Process Manager (BPM) within the Quality Management (QM) organization, with a focus on Data & Analytics and Knowledge Management.
In this role, you will be part of a cross-functional product team responsible for shaping, implementing, and continuously improving data-driven and knowledge-centric solutions that support Quality Management processes across Quality Medicine.

As a BPM in our digital quality landscape, you will work closely with process owners, data and analytics experts, knowledge management stakeholders, and IT colleagues. Your mission is to ensure that quality-relevant data assets, analytics capabilities, and knowledge solutions are well-structured, governed, accessible, and valuable for global users.
You will play a key role in enabling data-driven decision-making and effective knowledge reuse in a regulated (GxP) environment.

Tasks & Responsibilities

• Act as the Business Process Manager within a dedicated Data & Knowledge product team in Quality Medicine, Serve as the key interface between business process owners, data & analytics teams, knowledge management stakeholders, and IT
• Analyze and structure business requirements related to quality data, KPIs, reporting, and analytics use cases, supporting the definition of end-to-end data flows, from source systems to analytical and reporting layers.
• Contribute to the design of quality dashboards, analytics products, and performance indicators that support operational and management decision-making, ensuring data solutions comply with GxP, data integrity, and internal
• Collaborate on data governance topics, including data ownership, data quality rules, and metadata management.
• Act as Business Process Manager for knowledge management processes, supporting the design and evolution of knowledge management solutions that enable efficient access, reuse, and contextualization of quality-relevant information. Translate business and user needs into functional requirements for knowledge platforms, search capabilities, and AI-supported knowledge retrieval.

Requirements

• Proven experience working in pharmaceutical Quality Management or a comparable regulated (GxP) context, with a solid understanding of data integrity and compliance expectations.
• Hands-on experience translating business and process requirements into data models, KPIs, reports, or analytics use cases that support operational and management decision-making.
• Familiarity with data ownership, data quality principles, metadata, and governance concepts to ensure reliable and sustainable use of quality-related data.
• Strong analytical and problem-solving skills, ability to translate process requirements into structured, testable system specifications.
• Solid organizational skills and ability to manage multiple parallel tasks, Excellent communication skills for interacting with global stakeholders.

Please note that employment takes place via one of our external partners. The employment takes place exclusively at Boehringer Ingelheim RCV GmbH & Co KG.

Your Benefits

• Flexible working time models: home office and flexible working hours, depending on department and position - many things are possible with us.
• Additional days off ("bridge-days"): more free time through additional days off to bridge single working days between bank holidays and the weekend - without having to use vacation days.
• Canteen & Cafeteria: whether it's coffee and croissant for breakfast, various lunch menus or snacks in between - our subsidized staff restaurant & cafeteria has something for every taste including vegetarian and vegan options.
• Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning.
• Health promotion: health is important to us - that's why we offer different programs to promote physical and mental health.
• Public transport ticket: we encourage our employees to use public transport on their daily way to work. Costs for public transport? We cover them!

The remuneration for this position starts at EUR 64.170 gross annual target salary per year (full time). The actual salary package depends on professional experience and qualifications. We will be happy to discuss further details in person.

We are looking forward to receiving your application online!

By uploading your application documents via our application portal, we can treat your data confidentially and in compliance with the GDPR.

Do you have any additional questions about the position? Your HR Recruiting Manager for this position is Sławomir Popiołek.

On our career site you will find further information about Boehringer Ingelheim as an employer as well as information about the application process and our different departments.

Would you like to know what makes our employees special? What they tell about their motivation and their everyday work? Watch this video and hear for yourself what our colleagues have to share.

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