International Customer Success Specialist (all genders)

INTERNATIONAL CUSTOMER SUCCESS SPECIALIST

(GRAZ | FULL TIME | ALL GENDERS | START ASAP)

As an International Customer Success Specialist at smaXtec, you play a key role in empowering dairy farmers around the world to unlock the full value of our smaXtec technology. By combining your agricultural affinity with strong communication skills and a solution-oriented mindset, you ensure that customers and colleagues receive the guidance and support they need to succeed. In this position, you act as a trusted point of contact across regions, strengthen collaboration between teams, and contribute directly to the global impact of smaXtec.

Your Role

• Professional support and assistance for our international customers, colleagues, and sales partners, provided via phone and, when necessary, on-site.
• Regular and proactive communication with local teams to ensure seamless knowledge transfer.
• Build strong relationships as a trusted strategic partner, ensuring our products and services consistently deliver exceptional value.
• Onboarding and training of new international customers and team members.
• Collaborate closely with various departments to ensure a smooth workflow in your area.

Your Profile

• You are passionate about cows and the dairy industry and you have relevant professional experience.
• Positive with a can-do mindset in combination with the ability to find solutions even in challenging situations.
• Strong communication skills and decisiveness, fluency in English, and additional languages are a plus.
• Willingness to travel from time to time and you thrive working in a multinational environment (up to 30 %).
• A strong ability to quickly understand, adapt to, and support the diverse needs of customers worldwide.

What We Offer

• As a team, we are fully committed to improving herd health on dairy farms, increasing the sustainability of the dairy industry, and reducing both workload and costs for farmers.
• For your contribution to smaXtec's success, we offer a minimum gross monthly salary of EUR 2,900.00 (based on a 38.5-hour work week). Depending on your qualifications and experience, a higher salary is possible.
• You can look forward to an exciting role in a rapidly growing international company, with plenty of room for initiative and the opportunity to actively shape and improve processes.
• You will join a team that values collaboration, mutual respect, and shared success--where your individual contributions are recognized and appreciated. We offer flexible working hours, public transport and meal subsidies, gym memberships, company bikes, beverages and fruit, team events, and a modern office in the Data House at the Inffeld Campus Graz, among many other benefits.

Ready for your next step? Apply now and become part of our team - we can't wait to meet you!

https://www.smaXtec.com