Internship IT Support

Internship IT Support

Full Time (40 h/w) or Part Time (20 h/w)

Klosterneuburg near Vienna, Austria

Starting at EUR 1,827* gross/month depending on level of education (basis full-time 40 h/w)

ISTA is growing. Grow with us!

Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment. Get an insight!

Your responsibilities

Excellent research needs state-of-the-art IT infrastructure and innovative digital services. With a team of about 50 experts, we redesign the Institute's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the Institute's rapid growth. As part of our IT & Digital Transformation strategy, we are introducing Microsoft 365 and will equip new office building with digital workplace equipment. The IT Support team is the primary point of contact for all users and ensures smooth IT operations across the institute. During this internship, you will support key IT projects over the summer period, including device deployment, digital workplace setup, and the Microsoft 365 roll-out. Depending on your focus area, you will contribute to: Digital Workspace, Microsoft 365 and Intune, and General IT Support.

• Preparation, setup, and configuration of end-user devices (laptops, peripherals)
• Support in an office relocation and workspace setup project
• On-site installation and commissioning of IT equipment
• Standardisation and optimisation of digital workspaces
• Documentation and asset management
• Assistance with Intune-based device management and deployment
• Support with Microsoft 365 roll-out activities (e.g. Teams, Outlook, collaboration tools)
• Basic user support related to M365 services and tools
• First-level support via ticketing system, phone, or in person

Your profile

• Ongoing Bachelor's degree (ideally 2nd year completed) or higher in IT or a related field
• Basic understanding of IT infrastructure, hardware, and operating systems (Windows, Mac, Linux)
• Interest in IT support, device management, and/or modern workplace technologies
• First experience with M365, or Intune is a plus
• Structured and reliable working style
• Strong problem-solving and communication skills
• Very good written and verbal command of English
• Motivated to proactively support the team and eager to learn (please outline your motivation in your cover letter)

Apply now

Your benefits

• Education & training
• Cafeteria
• Childcare
• Free shuttle bus
• Multiple health offers
• Pension insurance

⁎ This position comes with possible overpayment depending on education, qualification and work experience. ISTA processes your personal data in accordance with the law. For more information, please refer to ww www.ista.ac.at/data-protection.

Am Campus 1, 3400 Klosterneuburg, Austria
Tel.: +43 (0) 2243 9000-0 | www.ista.ac.at