HUAWEI is a leading global provider of information and communications technology (ICT) infrastructure and smart devices; with integrated solutions across four key domains – Telecom Networks, IT, Smart devices, and Cloud Services.
We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With more than 180,000 employees, and we operate in more than 170 countries and regions as a leading supplier of next generation telecom networks and currently serve 37 of the world’s top 50 operators. We look for people who share our Vision: We are committed to providing innovative products, services and solutions to create long-term value and growth potential for our clients. — Building a fully connected and intelligent world to everyone.
We are looking for motivated Graduates who are eager to develop their career at a global leading Telecommunication Company.
YOUR MISSION:
Responsible for level 1 technical support, provide solution to customer via email, phone and other channels
Output customer issue analysis report, improve customers’ satisfaction
Onsite support for major or critical problems
YOUR PROFILE:
Education: Technical University degree (electrical/power/electronics…etc.)
Graduate in 2025/2026 or 2027
Ability to cooperate and work with peoples from different cultures
Preferable 1-year customer support experience
Fluent in English and German
Good customer communication skills
Know the basic MS office product (excel, words..etc)
Ability to travel
Being interested / motivated to learn about renewable energy
Power system or renewable energy industry related experience will be a plus
WE OFFER:
Attractive benefits and bonus system
Opportunity to grow though challenges, eLearnings and trainings
Meal vouchers for lunch at the Eurest Restaurant in the IZD Tower
Location next to the UNO City (by public transport via U1 Kaisermühlen or Alte Donau)
Lunch vouchers and free snacks, coffee, tea and fruits
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
- Willingness to travel
Place of work
- Wien
Must-have skills
- customer support
- MS office
Nice-to-have skills
- power system
- renewable energy industry
Required languages
- English B2
- German B2
Must-have education
- Technical University degree (electrical/power/electronics…etc.)
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
- Willingness to travel
Place of work
- Wien
Must-have skills
- customer support
- MS office
Nice-to-have skills
- power system
- renewable energy industry
Required languages
- English B2
- German B2
Must-have education
- Technical University degree (electrical/power/electronics…etc.)
Salary
Motivational salary package starting from 3800 EUR gross and can be higher based on skills, experience and qualification.
Benefits
-
Meal allowance
-
Meal vouchers for lunch at the Eurest Restaurant in the IZD Tower; Lunch vouchers and free snacks, coffee, tea and fruits
-
Good transportation connections
-
Location next to the UNO City (by public transport via U1 Kaisermühlen or Alte Donau)
-
Meal allowance
-
Meal vouchers for lunch at the Eurest Restaurant in the IZD Tower; Lunch vouchers and free snacks, coffee, tea and fruits
-
Good transportation connections
-
Location next to the UNO City (by public transport via U1 Kaisermühlen or Alte Donau)
