Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Join our IT team at Thermo Fisher Scientific and contribute to technological innovation that enables our customers to make the world healthier, cleaner, and safer. As a Systems Analyst II (m/w/d), you'll collaborate with cross-functional teams to implement, maintain, and optimize critical business systems. You'll leverage your technical expertise and analytical skills to gather requirements, design solutions, and ensure smooth operations of enterprise applications.
Responsibilities
Act as a liaison between business stakeholders and IT, translating business requirements into functional and technical specifications
Perform detailed requirements engineering, including analysis, documentation, and validation of business processes and system needs
Configure, implement, and maintain enterprise applications within a manufacturing/operations environment
Support our ERP systems (NTCS), including incident management, change requests, and enhancements
Execute system integration activities, ensuring seamless data flow between applications and platforms
Develop and optimize SQL queries, perform data analysis, and support database-related activities
Participate in the system testing lifecycle (unit, integration, UAT) to ensure high-quality releases
Troubleshoot and resolve application and infrastructure issues across Windows and Linux environments
Provide 2nd level support, conduct root cause analysis, and implement preventive measures
Collaborate with cross-functional IT teams (infrastructure, networking, security) to ensure system reliability and performance
Contribute to automation and scripting (e.g., Python, VBA) to improve operational efficiency
Ensure compliance with IT governance, security, and corporate standards
Drive continuous improvement and digitalization initiatives, leveraging tools such as Power BI, PowerApps, and AI solutions
Maintain system documentation, including technical specifications, workflows, and operational procedures
Requirements
3+ years’ technical IT experience supporting applications/systems in a manufacturing / operations environment
Experience with ERP systems like BMD/NTCS or Oracle JDE
Demonstrated ability to gather, analyze and document business requirements
Windows and Linux infrastructure knowledge covering Workstation and Server
Basic database administration knowledge (MS SQL and MySQL)
Solid SQL skills, analytical thinking to understand database models and independently write complex SQL queries
Hands-on experience with development tools and languages (e.g. Python, DelphiScript, VBA) preferred
Use of AI tool like ChatGPT
Ability to work independently and as part of a team
Experience of working with O365 tools such as PowerBI & PowerApps would be a benefit
Understanding of networking fundamentals
Strong verbal and written communication skills to interact with all levels of stakeholders
Speak and write English and German fluently
Flexibility to support operations outside standard business hours occasionally
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
Place of work
- Wien
Must-have skills
- ERP systems
- Windows and Linux infrastructure
- MS SQL
- MySQL
Nice-to-have skills
- development tools and languages
- PowerBI
- PowerApps
Required languages
- English B2
- German B2
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
Place of work
- Wien
Must-have skills
- ERP systems
- Windows and Linux infrastructure
- MS SQL
- MySQL
Nice-to-have skills
- development tools and languages
- PowerBI
- PowerApps
Required languages
- English B2
- German B2
Salary
For this position, the minimum salary is € 50.000,00 gross per year (based on full-time employment); depending on qualifications and experience, there is a willingness to offer a higher salary.


