UpNano is a young, successful high-tech company that specializes in the development, production and commercialization of ultra-high resolution 3D printing systems and is currently the global technology leader in 2PP (2-photon polymerisation) based 3D printing with the NanoOne and new NanoPro printing service. Due to the market success of the past months, we want to expand our team. To support our team, we are looking for a motivated:
We look for
- Ongoing or completed education in Business Administration, Sales, or a related field (students welcome)
- strong organizational skills and attention to detail
- First experience in sales support, order processing, or customer service is a plus
- Structured and reliable working style with the ability to work independently
- Good communication skills and a service-oriented mindset – Very good English skills (German is a plus)
- Confident use of MS Office; experience with ERP/CRM systems is a plus
Your tasks
- Supporting the Customer Success Manager in all aftermarket sales activities
- Answering customer support requests and overseeing open support tickets
- Processing and coordinating aftermarket orders from Purchase Order to Invoice
- Preparing, managing, and tracking standard quotations as well as Service Level Agreement (SLA) contracts
- Administrative handling of service contracts including renewals and documentation
- Acting as internal interface between Sales, Service, Finance, and Logistics
- Monitoring order status, delivery timelines, and invoicing processes
- Supporting general aftermarket-related matters, ensuring customer satisfaction
- Maintaining customer data and documentation in CRM/ERP systems
We offer
- An exciting, innovative and dynamic high-tech environment
- High degree of personal responsibility and autonomy
- A wide range of tasks with development opportunities
- In-house fitness center for free use and secure bike storage with changing rooms
- Free soft drinks, tea, coffee and fruits in the office
- Flat corporate hierarchies and regular company events
- The gross annual salary for this position is EUR 40,000 (full-time basis). Depending on qualifications and professional experience, there is a clear willingness to offer a higher salary.
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
Part Time (Permanent employment)
- Monday to Friday
- 25 hours
Place of work
- Wien 3. Bezirk (Landstraße)
Must-have skills
- Sales
- CRM Software
- Digital Advertising
- Data Analysis
- Customer Service
Details about this job
Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
Part Time (Permanent employment)
- Monday to Friday
- 25 hours
Place of work
- Wien 3. Bezirk (Landstraße)
Must-have skills
- Sales
- CRM Software
- Digital Advertising
- Data Analysis
- Customer Service
Salary
The actual minimum salary is 2,850 € gross per month (on a 38.5-hour basis), the actual salary depends on your qualifications and experience. The salary is paid 14 times per year.
Overtime
Any accrued overtime is partially compensated in the form of time off and partially paid out for full-time employment.
All infos regarding your application
Required application documents:
- Résumé
- Cover letter
Contact person
Guido Unterberger
Director HR & Administration
If you enjoy structured work, customer interaction, and contributing to long-term customer satisfaction in a cutting-edge technology environment, we look forward to receiving your application!
