Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself
Location: Vienna
Working Hours: Full-time
Occupation Area: Banking Operations
Company: Erste Group Bank AG
Employee benefits
Health Center
Learning & Development
Sports and leisure
Work-Life-Balance
Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment.
Customer Lifecycle Servicing and Solutions is a highly exposed unit with many stakeholders and with a capacity to perform high impact changes for our customers and colleagues. We are responsible for managing various processes for all customer segments, with the primary goal to provide exceptional experience both to our internal and external customers. We strive for continuous process improvements that assures compliancy and quality of the process, to enable smart digitalization whilst always keeping the customer focus.The unit has three Desks and we are looking for a new Head of Desk for the Servicing team that is responsible for the customer lifecycle management for all customer segments.
We are a team who lives and breathes innovation and digital transformation and likes to push boundaries to the next level
We are open minded, supportive and always ready to go the extra mile for our customers
We take care of your personal wellbeing, career development, and we actively support your educational needs
Discover and enjoy the benefits of Erste Group
The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 48.323,-- gross per year. But this is just a formality - we would be happy to talk about your actual salary in person!
We offer our employees the opportunity to divide their hours between working from home and at the office.
We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.
Stefan Locker
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