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Customer Quality Engineer (m/f/d)

  • Vollzeit
  • ab 3.642,86 € monatlich
  • Berufserfahrung
  • Kalsdorf bei Graz
  • 8.7.2024
  • Über das Unternehmen
  • 101 - 500 Mitarbeiter*innen
  • Kalsdorf bei Graz

Customer Quality Engineer (m/f/d)

  • Kalsdorf bei Graz
  • Vollzeit
  • 05.06.2024
  • Ingenieurwesen und technische Berufe

With the passion of our people, we contribute to a sustainable future by creating innovative products in e-mobility for our customers.

Samsung SDI Battery Systems is a global technology leader in e-mobility. Together with our customers in the automotive industry, we develop, test and industrialize innovative Lithium-Ion Battery packs for hybrid and electric vehicles.

The technology center of Samsung SDI Battery Systems is located in Kalsdorf, Austria, close to Graz.

Your core responsibilities are:

  • Planning/Organization and Coordination of the customer service and field failure analysis process
  • Contact point of the customer for field/design quality topics in serial phase
  • Participate at customer meetings (part handling review; Issue tracking…)
  • Preparation and update of all necessary quality reports (8D) in customer portals
  • Support of SDI manufacturing locations during serial production
  • Responsible for monitoring of problem resolution process in the serial phase
  • Coordination of customers field complaints during serial production phase
  • Support PPAP activities during the serial production according customer's requirements

What you need is:

  • Completed technical education (Bachelor) and/or related studies
  • Experience in automotive quality management, and manufacturing quality
  • Experience in customer communication and Issue tracking via 8D
  • Quality methods experienced (8D, Ishikawa; 5 Why)
  • Working knowledge of Microsoft Office (Excel, Word, PowerPoint,) & Minitab or Statistical tools
  • Systematic and process-oriented approach, great initiative and sense of responsibility
  • Fluency in English for both verbal and written communication (German skills are considered an advantage)
  • Willingness to travel (approx. 10% of working time)

Our offer for you:

With regard to the Austrian Equal Treatment Act, we offer the following annual gross remuneration (full time/38.5 hours) as a basis for negotiations for this position: EUR 51.000.--

We also offer a market-standard overpayment depending on relevant work experience and qualifications.

Our Benefits for you:

Our most important resource? Our employees. We honor this with a multitude of benefits.

  • Fun & Leisure
  • Workplace & Infrastructure
  • Sports & Health
  • Culinary Delights
  • Goodies
  • Group Premiums & Bonuses


Modern work environment in an European technology center for battery development and testing
>more about facility

Have a say and think differently. In a team that lives the future.
>more about working with us

Let's be social: This is where we can connect:

Any questions? These are the people you may contact to help you.

Neli & Michaela
E-Mail: jobs.sdibs@samsung.com

Apply online now and simply upload your documents here!


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Über den Job
ab 3.642,86 € monatlich
Kalsdorf bei Graz
Über das Unternehmen
101 - 500 Mitarbeiter*innen
Kalsdorf bei Graz