Support Project and Content Specialist

Support Project and Content Specialist

AT - Vienna

Responsibilities:

  • Project Controlling and Management
  • Maintain all key project documentation
  • Set up all new projects for support in Wrike
  • Participate in new Project Kick-off calls at the start of projects as needed
  • Prepare reports for the support management on the progress of the different projects
  • Track project work against project budget
  • Archiving of all project documentation
  • Maintain all project documents and checklists to ensure standardization of all support projects
  • Responsible for maintaining and administer our customer support department Confluence space
  • Create, maintain and improve various support related content like onboarding material, surveys, announcements, customer notifications, power points, etc.
  • Support of other departments with your textual and visual marketing skills

Requirements:

  • Excellent computer skills, including MS Office (Word, Excel, PowerPoint) and Outlook
  • Ability to handle multiple assignments while meeting deadlines in an efficient manner
  • Must possess excellent organizational skills, be detail-oriented, flexible, and able to work independently
  • Excellent German and English communication (oral and written) skills are required
  • Handle business matters with tact, diplomacy and confidentiality
  • Passion to learn and develop

Our Package:

  • Opportunity to work in a company with a real global mindset of more than 50 nationalities
  • Favorable working atmosphere with flat hierarchy
  • Career opportunities and a wide range of responsibilities within the core job e.g. through participation in projects or initiatives, moving to another role, department or country
  • Numerous programs in place like Give back to communities (paid time off to volunteer for a cause of your heart), Diversity & Inclusion, Global Learning days
  • We celebrate and socialize as a team and therefore host numerous social events throughout the year globally as well as by engaging as a team in global contests or even health initiatives
  • Competitive attractive compensation package
  • Annual job ticket for public transportation
  • Flexible working time (no core time) and permanent, full-time employment

And many more ...

Eager to work in a fast-growing, innovative and highly motivated company where your single contribution counts to the company's success? Go ahead and apply! We look forward to receiving your application.

We are under legal obligation in Austria to indicate the minimum salary, which is EUR 43316 gross per year for this position according to the IT collective agreement. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.

Company Description

With the industry's #1 Continuous Testing platform, Tricentis is recognized for reinventing software testing for DevOps. Through agile test management and advanced test automation optimized to support 150+ technologies, we provide automated insight into the business risks of your software releases--transforming testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.

Tricentis is the only vendor to achieve "leader" status in all three top analyst reports (i.e., the "Triple Crown.") This honour is based on our technical leadership, innovation, and a Global 2000 customer base of 1500+ companies, including global enterprises such as Allianz, Cisco, Dolby, First Data, HSBC, Office Depot, Samsung, Starbucks, Vodafone, Whole Foods, and WorldPay. Customers rely on Tricentis to achieve and sustain test automation rates of over 90 percent--increasing risk coverage while accelerating testing to keep pace with Agile and DevOps.

Tricentis has a global presence in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, United States, and the UK.

Apply here

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