Development Support Specialist m/f/d

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DEVELOPMENT SUPPORT SPECIALIST

m/f/d

BOA Technology, the creator of the award-winning, patented BOA Fit System, is reinventing how shoes, medical braces, and equipment performs. As BOA looks ahead to the future, there is contagious excitement radiating across our offices in the United States, Europe and Asia. We are a collaborative, growing company where details matter and customer satisfaction with our product is paramount.

OVERVIEW OF THE ROLE

Reporting to the Customer Product Development Lead, you will be responsible for ensuring every Brand Partner (BP) project that enters the development process with the BOA(R) Fit System receives world-class support and customer service throughout the entire product lifecycle.

As a Development Support Specialist (DSS) you will ensure a seamless launch and long-term success in the market by acting as the communication liaison for all development related topics between internal resources and BOA's Brand Partners. Therefore, you will be the primary contact for all brand and factory developers, designers, and other development contacts.

CORE RESPONSIBILITIES

  • Work with the BOA Account Managers to support Brand Partner plans by responding to requests, building relationships with Brand Partners and their factories, and executing upon agreed actions
  • Master the development process of Brand Partners and utilize the resources and tools available to align Brand Partners and factories to BOA's process
  • Work with CPD Team Lead and Brand Partners to complete model sample reviews and finalize Product Approval Forms so that models can move to mass production
  • Manage model data in D365 as it goes through the product lifecycle and analyze data matrix
  • Ensure all sample orders are processed accurately and in a timely manner, limiting revisions and processing delays
  • Create all custom color requests in a timely manner and deliver all corresponding documentations
  • Work with BOA Factory Training teams and CPD Team Lead to adequately initiate and schedule brand development and factory training visits during correct timelines within the project

QUALIFICATIONS & REQUIREMENTS

  • High School graduation
  • Experience developing and maintaining customer relationships
  • Demonstrated technical aptitude to quickly learn BOA's products and components
  • Organized project management approach as well as high attention to detail to manage multiple projects at the same time and meet Brand Partner deadlines
  • Ability to collaborate and build relationships with diverse groups of people across the globe
  • Limited travel may be necessary, either domestically or internationally

DESIRED QUALIFICATIONS

  • Bachelor's degree
  • Skills in graphic design software to record and develop internal development documents
  • Experience and understanding of footwear construction and development process
  • Formal project management experience
  • PC based MRP/ERP knowledge and experience
  • Experience working with teams in Asia

WE OFFER

  • Challenging tasks in a successful and innovative company based in the beautiful lake area of Salzkammergut.
  • A welcoming working environment in a committed and international team of employees.
  • Learning and development opportunities
  • Discounts on many outdoor gear brands

APPLY NOW

For legal reasons, we are obliged to point out the minimum salary for this position according to the collective agreement, which is 1848.- EUR gross per month. However, our attractive salary packages are based on current market salaries and are therefore significantly above the stated minimum salary, depending on your experience and skills.

Please note this job description is not designed to include every duty or responsibility that the employee may be asked to perform. Management may assign or reassign duties and responsibilities at any time.

BOA Technology GmbH
Prielhofstrasse 10
A-5310 Mondsee, Austria

BOAFIT.COM

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