Having developed your customer facing support skills and with your ability to work through ambiguity as well as your technical background, you will now be looking for an opportunity to grow your career in our Technical Account Management Team. We are currently building up this team. Become part of this amazing journey!
This is primarily a front-line, customer facing support role and you will have the chance to interact with customers remotely by phone, e-mail, and via our communication tools. This is your chance to have an integral role supporting our customers in their business, while accelerating your career by driving business impact.
Your desire to continuously improve things will be valued in this role as your input is sought to drive process change, support document and policy updates, and to build program management structures.
Your key responsibility in this role is to interact with our customers via the most effective method, ensuring how they want to be communicated with. Other activities you will be responsible for include:
Your success in this role will be achieved by using your fabulous communication skills and your focus on positive customer outcomes. You will also be able to demonstrate:
Greentube Internet Entertainment Solutions, the global interactive unit of NOVOMATIC, is a leading developer and supplier of iGaming solutions. Greentube is a wholly-owned subsidiary of the NOVOMATIC Group, one of the biggest producers and operators of gaming technologies and one of the largest integrated gaming companies in the world. Greentube's industry leading omni-channel technology allows the convergence of online, mobile and land-based games. The well-diversified product portfolio includes Classic Slots, Table Games, Live Dealer Gaming, AWP Reloaded Slots, Server-Based Gaming, Social Casino Gaming, Bingo and more.
If you are interested in this position we are looking forward to your application including motivation letter and CV.
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