Service Architect (f/m/d)

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Kapsch TrafficCom

Service Architect (f/m/d)

Kapsch TrafficCom is a globally renowned provider of transportation solutions for sustainable mobility. Innovative solutions in the application fields of tolling, tolling services, traffic management and demand management contribute to a healthy world without congestion.

Kapsch has brought projects to fruition in more than 50 countries around the globe. With one-stop solutions, the company covers the entire value chain of customers, from components to design and implementation to the operation of systems.

As part of the Kapsch Group and headquartered in Vienna, Kapsch TrafficCom has subsidiaries and branches in more than 30 countries. It has been listed in the Prime Market segment of the Vienna Stock Exchange since 2007 (ticker symbol: KTCG). In its 2019/20 financial year, around 5,100 employees generated revenues of EUR 731.2 million.

Mobilization Manager, Bid Support


Your responsibility

  • Responsible in tolling and traffic management projects for planning, design and implementation of operations & maintenance models
  • Leading the mobilization and establishment of operational services and local operations organizations
  • Negotiation, control and monitor potential local sub-contractors
  • Support international bids with the elaboration of operational concepts and cost calculation
  • Develop country specific solutions and concepts for new operations setups based on best practices
  • Provides operational requirements during the design phase of generic or project specific solutions

Your profile

  • Highly customer and solution orientated
  • Minimum 5 years' experience of service architecture or senior service delivery management position
  • Advanced knowledge in ITIL and Service management - preferably with corresponding certification
  • General understanding of IT operations from IT infrastructure to expert applications
  • A structured and independent way of working with excellent communication skills
  • Comfortable in leading and guiding others
  • Experience in project management
  • Willingness to travel (up to 25%) and work in international teams
  • Fluent in English in speech and writing

Our offer

  • Challenging the limits of mobility for a healthy world without congestion
  • Space for creating innovative solutions and ideas within a professional team
  • A hands-on onboarding with an experienced team to get familiar with
    the business and domain-related processes
  • An international working environment and exciting challenges with room
    for new ideas
  • Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours etc.
  • A market-compatible gross salary starting from EUR 60.000 p.a. - which can be adapted according to your qualification and relevant experience
  • Location: Headquarter Vienna
  • Start date: as soon as possible, full-time position

Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.

Your contact: Daniela Giovannozzi, Head of Recruiting Austria - Tel.Nr. ++43 (0)50811 1905

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Job Facts

Wien
Vollzeit

Benefits

  • Aus- und Weiterbildungsangebote
  • Einkaufsrabatte
  • Flexible Arbeitszeitmodelle
  • Gute/ öffentliche Verkehrsanbindung
  • Homeoffice
  • Moderne Office-Infrastruktur
  • Weihnachtsurlaub und Fenstertagsregelung
  • MitarbeiterInnen Events
  • Gewinnbeteiligung
  • Strukturierte Karrierewege

Ihr Kontakt

Daniela Giovannozzi

Head of Recruiting Austria

Kapsch Partner Solutions GmbH

+43 (050) 8111905

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