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Semperit at a Glance

The publicly listed Semperit AG Holding company is an internationally-oriented group that develops, produces, and sells highly specialised rubber products for the medical and industrial sectors: examination and surgical gloves, hydraulic and industrial hoses, conveyor belts, escalator handrails, construction profiles, cable car rings, and products for railway superstructures.

The headquarters of this long-standing Austrian company, which was founded in 1824, are located in Vienna, and the global R & D centre is in Wimpassing, Lower Austria. The Semperit Group employs around 6,900 people worldwide, including close to 3,600 in Asia and approximately 900 in Austria (Vienna and production site Wimpassing, Lower Austria). The group has 14 manufacturing facilities worldwide and numerous sales offices in Europe, Asia, America and Australia.

In 2019 the Group generated revenue of EUR 840.6 million and an adjusted EBITDA (without one-off effects) of EUR 63.8 million.

Global IT Helpdesk

Key Responsibilities:

Provide Technical Service and Support to End Users for all PC Hardware, Software and associated Peripherals.

Deploy and Maintain the excisting PCs and associated peripherals including new installations and the redeployment of existing equipment to standards determined - Install and Configure operating systems and software (through SCCM) to agreed standards and carrying out routine under the direction of the Information Technology Organization

Provide a professional, courteous and rapid response to End Users on all IT Related matters - log and maintain support calls and document their outcome to facilitate the resolution of common queries

Compilation and maintenance of an accurate inventory and assist register of hardware and software

Safe keeping of IT equipment under postholder's care, including transit to other sites

Compilation Information Technology Department's technical documentation, guidelines and procedures and ensure they are disseminated to other IT Personnel and End Users


Bachelor's or master's degree in Computer Science, or other related fields.

Experience of PC hardware, operating systems and applications software

Experience of working in a user support environment for a minimum of 2 years

Experience in handling IT Related Projects

High service orientation

Good communication skills in German and English

We offer an interesting challenge and attractive employment conditions in an international organisation with production sites in Europe (Austria, Germany, Hungary, Czech Republic and Poland), the USA, and Asia (Thailand, China, India, Malaysia), as well as further sales companies around the world. Good opportunities for further development and comprehensive training are guaranteed.

Location: 1030 Vienna, Subway U3 Gasometer

Gross monthly salary: from EUR EUR2,800.00 (in accordance with the collective labour agreement); higher rates dependent on professional qualifications and experience

Semperit AG Holding • Modecenterstr. 22 • 1031 Wien • Österreich • www.semperitgroup.com

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