Application Support Engineer (m/f) - #Real-time applications

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Vienna

We are developing market-leading turnkey wagering solutions for the modern sports betting industry, covering all sectors and distribution channels from retail to online products. Our 600 employees based in Vienna, Bremen, London, Malmö, Nicosia and Sofia build the foundation of our success and YOU can become part of it!

Application Support Engineer (m/f) - #Real-time applications

Job Description

  • Operational support of our custom application
  • 3rd point of contact in issues analysis and coordination of their solving
  • Release management in co-operation with our development and product management teams
  • Performing application deployments independently, including configuration and documentation (Kubernetes and IIS)
  • Further development of backup, monitoring and alert systems as well as security measures
  • Support the continuous improvement of our processes and customer solutions.
  • Software Patch Management of the external hosted infrastructure
  • Coordination and implementation of the VPN connection with external data center
  • Assigned issue tracking via Jira
  • Detailed and precise log analyzing

Qualifications

  • Readiness to work on-call is mandatory (every 4-5 Weeks)
  • Team player with the ability to work with other technical teams inside the company
  • Very good knowledge in English written and spoken
  • Personal drive to learn new technologies (e.g. Kubernetes)
  • Experience with Microsoft IIS
  • Basic network knowledge (working in cooperation with Infrastructure Team on issues analyze)
  • Experience in MS SQL Server, T-SQL) is an advantage but not a must
  • Knowledge in PowerShell, Linux would be a benefit
  • PRTG (Monitoring System) knowledge would be a benefit
  • Container Technologies (Kubernetes), Rancher would be a benefit
  • Elastic search - Kibana, basic knowledge would be a benefit

What we offer:

  • A pleasant and friendly work environment in a growing and dynamic company, operating on an international level
  • Challenging tasks with innovative products
  • Ongoing professional trainings on own initiative
  • Minimum monthly salary pursuant to CBA is EUR 2,518,- gross (ST1/entry level)
  • Of course, remuneration can be well above the stated minimum, depending on qualification and experience

Benefits

  • Flexible working hours
  • Cooperative atmosphere with a friendly work environment
  • Excellent connections to the public transportation system, as well as subsidised underground parking spaces
  • Sodexo vouchers and the possibility of a jobticket
  • Fresh fruits
  • Regular team events and participation in sports events

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