IT Business Analyst / Requirements Engineer (f/m/x)

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IT Business Analyst / Requirements Engineer - full time (f/m/x)

Fox Education Services GmbH is a fast-growing company in the field of education technology (edutech). Our SaaS products "SchoolFox" and "KidsFox" are collaboration and learning management platforms for schools and kindergartens. More than 5,000 organisations in 6 countries are currently using SchoolFox and KidsFox in their daily working and learning routine making it one of the hottest tools in the edutech market.

Your responsibilities

  • You will develop a deep understanding for our users' needs and constantly challenge the existing features of the SchoolFox platform aiming for the best user experience.
  • You will translate our customers' feedback into technical feature requirements for our software development team.
  • Understanding the technical processes behind the platform, you will assist the support team as required regarding difficult questions.
  • You will be responsible for writing the requirements for the development team and create screendesigns in co-operation with our designers.
  • You will test your ideas with real customers by using mockups, wireframes and click dummies which you have created.

Your background

  • Your strong communication skills help you work closely with our users to constantly improve our software.
  • You have a profound general technical understanding of software and a willingness to advance your knowledge in this field. Basic knowledge of a database language is a plus.
  • You have strong analytical skills, some previous experience with working in a product team and feel comfortable in an agile environment.
  • You know how to use software like Confluence, Jira, Adobe XD, Balsamiq and Photoshop.
  • You feel comfortable speaking both German and English on a daily basis.
  • Good knowledge in requirements engineering, UX design and wireframing is beneficial.

About us:

  • A young, dynamic and international team working both on site and remote (currently 25 and growing)
  • A fast expanding edutech company in the DACH region shaping the future of learning and schooling. With over 5,000 schools we are the market leader in German speaking Europe
  • Headquartered in the centre of Vienna (Schottentor) in the EDUHUB, a dynamic co-working space for education startups
  • Amicable atmosphere, flat hierarchies, fast decision making
  • Flexible hours and work setting

That suits you and your strengths? We are looking forward to your application to job@schoolfox.com!

The annual gross minimum salary according to the collective agreement based on the Austrian law for this position is 35,252EUR. An overpayment is possible depending on your individual qualification and relevant professional experience.

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