• Stelleninserat
  • Arbeitgeber Einblicke

CRM Team Leader (m/f/d)

As a CRM Team Leader (m/f/d), you will be responsible for a team of four, driving revenue from existing customers while increasing customer activation and engagement on our real money casino platforms. You will be guiding the team, developing targeted retention strategies aimed at increasing customer value.


  • Leading a team of specialists in the area of retention marketing
  • Orchestrate campaign strategies, tracking and monitoring of all customer segments
  • Ensure continuous development of CRM RMG team members
  • Support in the design and development of multi-channel marketing campaigns
  • Deliver reporting, data analysis, and strategic insights about customer trends as well as campaign successes and failures
  • Work closely with other teams/departments/agencies ensuring efficient & effective cooperation


  • Have a Master's degree in Marketing, Public relations, or any related field
  • At least 5 years' experience in a related Team Leader role
  • Advanced knowledge of customer segmentation tools such as Optimove
  • Data-driven, solution-oriented, analytical personality and the ability to multitask
  • Excellent command of both spoken and written English. Proficiency of another language (such as German, Italian or Spanish) would be a plus
  • Creatively driven with acute attention to detail
  • Excellent communication skills
  • Self-motivated, organized, and strong project management skills
  • Interest and knowledge of the online gaming Industry


  • Challenging tasks in a successful and innovative company based in a central location in Vienna
  • Opportunities for personal development as part of the company's sustained growth
  • A welcoming working environment in a committed and international team of employees from more than 30 countries
  • Flexible working hours and numerous benefits such as an in-house canteen, regular employee events, health care benefits, further local employee offers and discounts, etc.
  • Extensive training by mentors
  • Reimbursement of additional travel costs for an interview and support with any necessary relocation from abroad
  • Our employees are our most valuable asset, which is why we honor their exceptional work with not only a variety of benefits, but also a very competitive salary. According to §9 Para. 2 GlBG, the minimum collective salary is EUR 42.672,- gross per annum. We are more than willing to offer a higher salary to potential candidates in correlation with any job-related additional training, qualifications and work experience they possess.


Greentube Internet Entertainment Solutions, the global interactive unit of NOVOMATIC, is a leading developer and supplier of iGaming solutions. Greentube is a wholly-owned subsidiary of the NOVOMATIC Group, one of the biggest producers and operators of gaming technologies and one of the largest integrated gaming companies in the world. Greentube's industry leading omni-channel technology allows the convergence of online, mobile and land-based games. The well-diversified product portfolio includes Classic Slots, Table Games, Live Dealer Gaming, AWP Reloaded Slots, Server-Based Gaming, Social Casino Gaming, Bingo and more.


If you are interested in this position we are looking forward to your application including motivation letter and CV.
Apply Online

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