Customer Service Advisor B2B (f/m/d)

  • Stelleninserat
  • Arbeitgeber

Mondi, a leading international group with operations across 31 countries and 29.000 employees aims to be the best-performing paper and packaging group in the world thanks to a straightforward vision: be a leading business with the highest ethical standards that delivers exceptional value for customers, employees, communities and shareholders. At the international headquarter in our Mondi Paper Sales division in Vienna, we are offering the following challenging position in our Customer Service Center B2B for Middle Europe:

Customer Service Advisor B2B (f/m/d)

Region DACH & Benelux

Your responsibilities:

  • Responsibility of serving B2B customers to exceed their expectations
  • Building good relationships with allocated customers in Middle Europe, mainly DACH & BX as well as implementing customer projects
  • All activities related to order- and claim management
  • Delivering highest level of service
  • Consulting, selling and claim management
  • Working closely together with Sales, Marketing, Logistics, Finance as well as international production sites
  • Being an active and contributing member of the team
  • Reporting to Customer Service Team Lead

Our requirements:

  • A-level diploma or equivalent as well as commercial knowledge
  • At least 3 years professional experience in Export, Customer Service or Logistics, preferably in an international environment
  • Excellent command of German and English (preferably native speaker), in addition Dutch or a Latin language (Italian, French or Spanish) would be an advantage
  • Strong IT-skills (MS Office, SAP)
  • Having a flexible and sensitive approach to different customer needs with high culture awareness
  • Outgoing, open-minded and flexible personality with a positive attitude and good communication skills
  • Analytic thinking and self-dependent in taking actions as well as good understanding of sales and logistic processes

We offer:

  • An international career opportunity for a committed and highly motivated person
  • A multicultural, modern environment in an international operating, top company
  • The legal base annual salary for this position is at least EUR 35.000,--. An attractive package depending on experience and skills will be offered.

This position could be your opportunity for your career in one of the most recognized industrial groups in Austria. Take the first step and send us your application quoting the referende numer 78.080 via our ISG-Careerportal or via e-mail.
ISG Personalmanagement GmbH
A-3100 St. Pölten, Wiener Straße 12
A-1010 Wien, Nibelungengasse 1-3 / Stiege 4 / Top 52
Dkff. Gabriele Wachter, M: +43 676 7045900


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