The Red Bull Global Consumer Products division develops and sells merchandising products for international sports- and event-projects (Red Bull Racing, RB Leipzig, EC Red Bull Salzburg, etc.) and manages the new Red Bull fashion brand AlphaTauri (www.alphatauri.com, www.redbullshop.com). We´re looking for a new team member to strengthen our Consumer Products Customer Service department. The Customer Service Specialists process orders and returns from B2B customers, prepare correspondences and support our clients in all outbound related issues. The target is to ensure excellent service standards and maintain high customer satisfaction by fulfilling all customer needs. We're looking for a Customer Service Specialist (m/f/d) to ensure excellent service standards and maintain high customer satisfaction.
In this exciting role you'll take over ownership for the entire order process in SAP. This also includes the management of returns.
You'll get the opportunity to work closely with our clients and support them in all outbound related issues.
In this role you'll support the team in tracking delivery matters. It will also be your task to issue all export relevant documents for clients & partners and ensure respective filing.
We need your excellent communication skills since you'll be constantly in touch with internal stakeholders and external customers.
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 1.821 gross per month.