Application Support Engineer (f/m/d)

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Ref.Nr.:

RHIM01813

Standort:

Wien

Tätigkeitsbereich:

Information Technology

Art der Stelle:

Vollzeit

Application Support Engineer (f/m/d)

About you

  • You completed technical education (e.g. HTL)
  • First experience in a support role (application and/or technical support)
  • Good knowlege of Linux/UNIX as well as monitoring tools
  • Feel comfortable to communicate with stakeholders at all levels
  • Strong analysing and problem-solving skills
  • Very good English skills (German skills are mandatory)
  • Willingness to travel (international)

About the job

You will:

  • Analyse and solve complex incidents, issues and problems as a 1st level support contact (software & hardware)
  • Ensure, maintain and update the documentation of support cases, procedures and configurations
  • Interact with internal and external stakeholders on a daily basis
  • Collaborate closely with the software development and IT infrastructure teams
  • Be part of an agile development team for an innovative product within an interesting and challenging area

What we bring on the table

We are the acknowledged industry leader in innovative technology. Our company is defined by people. That's why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.

According to the Austrian labor law we are obligated to state the annual gross salary, which starts from EUR 48.461,- (full time basis). The actual level of remuneration depends on your qualifications and professional experience.

Do you recognize yourself in this role?

For this position we are working together with our partner e-Punkt. If you find this position challenging, please submit your application online on the following link: https://www.epunkt.com/job/46209/.

Applications received via this page or via e-mail cannot be taken into consideration.

About RHI Magnesita

RHI Magnesita is the result of the combination of RHI and Magnesita to form the global leading supplier of high-grade refractory products, systems and services. With more than 14,000 employees across more than 40 countries and EUR 3.1 billion in revenues we are the driving force of the refractory industry. But to deliver results for customers, that technology has to be put to work effectively. By people. That's why we attach so much importance to our employees. Do you want to know more? Check out www.rhimagnesita.com

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