IT Support Manager - Supply Chain Management Solutions (f/m/D)

  • Stelleninserat
  • Arbeitgeber

Interested in joining our team? If so, take the opportunity to apply to one of the world's best-known brands as


Location: Wattens
Reference: R-34648

At Swarovski we currently are over 400 people working in the Corporate IT, divided into various different departments, ensuring an excellent support. Do you want to be part of our team? Take the opportunity to apply!


In this position you will be responsible for the coordination and the delivery of end user support for all IT applications that are used in the Swarovski Supply Chain with focus on customer orientation and cost efficiency. This position includes but is not limited to the following tasks:

  • Ensuring a smooth operation of all Supply-Chain-Management IT solutions in a very dynamic project environment
  • Ensure efficient IT support ticket solving by all internal and external parties
  • Ensure smooth hand over of IT application support from project mode to operational mode
  • Reporting and monitoring of incidents and service requests in in the area of responsibility


A motivated personality with a good understanding of an efficient maintenance by all internal and external teams. Your way of working can be described as high customer oriented and solution-oriented. Furthermore, you have the following background:

  • Working experience in an IT support organization preferably with ITIL knowledge
  • Degree in IT, economics, business informatics or equivalent working experience
  • Basic knowledge of business processes preferably in the supply chain area
  • Ideally experience in working with SAP SCM solutions
  • Strong coordination and communication skills
  • Willingness to travel
  • Fluency in German and English


A modern and architecturally attractive workplace in Wattens, Tyrol located in one of the best-known holiday regions in Austria close to Innsbruck. One of the most beautiful old towns in Tyrol is just a few minutes away. Our attractive salary packages include a number of benefits such as a company restaurant and various sports. Due to legal reasons, we advise that the collectively agreed base annual salary for this position is at least EUR 40.995,22 gross. Our actual salaries are market competitive, and take individual qualifications and experience into consideration.

Apply now


Swarovski adds sparkle to people's everyday lives - both as the leading brand of cut crystal, and as the partner of visionaries. Become part of a tale of tradition and success that stretches back to 1895, and at the same time begin writing your own!

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