System Engineer (Digital Workplace Service)

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Global Blue invented the concept of Tax Free Shopping almost 40 years ago and is now the worldwide industry leader, enhancing the Globe Shopper experience and creating value for retailers and partners through a range of products and services. Global Blue's Tax Free Shopping solutions allow thousands of retailers, including most of the world's leading luxury, fast fashion and department store brands, to quickly and securely offer Globe Shoppers savings of up to 20% when shopping in 305,000 stores around the world. Global Blue's IT headquarters is located in Vienna.

www.globalblue.com

System Engineer (Digital Workplace Service)

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OVERVIEW

The successful candidate will work in the Global Blue Compute Digital Workplace team as an engineer focused on delivering the Digital Workplace Service.
This role is based in Vienna, Austria but will require close collaboration with decentralized local IT Managers or local 3rd parties for decentralized IT.
The candidate must have a strong service ethic & good communication skills as the role is client facing dealing directly with employees.

RESPONSIBILITIES

  • Operating and maintaining the System Center Configuration Manager Platform
  • Designing and developing of the Global Blue Digital Workplace
  • Development of Software packages for automated deployment
  • Deployment of Security related patches and updates

REQUIREMENTS

Education and experience:

  • University Degree - in IT area
  • Min. 2 years of experience
  • Working experience with Microsoft System Center Configuration Manager (design, implementation and operation)
  • Working knowledge of Software packaging and deployment
  • Working experience with Microsoft Windows 10
  • Working experience with Microsoft Server 2012 or newer
  • Working experience with Apple iOS
  • Understanding of the ITIL v3 ITSM best practice guidelines(ITIL foundation certification is a plus)
  • Must be fluent in English reading and writing (German is a plus)

Personal competencies

  • Great self-organizational skills and autonomy, ability to prioritize workload
  • Ability to work in a virtual/global and multi-cultural team
  • Ability to work effectively and efficiently under stress.
  • Result-oriented with affinity towards precision and quality.
  • Excellent analytical and problem-solving skills
  • Good customer service mentality
  • High quality standards, accuracy and risk awareness
  • Excellent communication skills, especially within a multicultural global organisation
  • Independent, goal-oriented and self-motivating personality
  • Result-oriented and team player

WE OFFER

  • Work in a fast-growing international company and industry
  • State of the art office environment well connected to the public transportation system and with good infrastructure
  • International environment and inspiring colleagues from many countries
  • Employee benefits: flexible working time, training, well-being including discount for gym, meal vouchers etc.
  • Team building events
  • Interesting and challenging job
  • Referral bonus

Benefits

Flexible working time

Training

Good location close to public transport

Wellbeing, company doctor, meal vouchers

Referral bonus

Challenging job

International environment

Team building, party and events

As required by Austrian federal law, we hereby state that the legal annual minimum compensation according to the Austrian collective agreement amounts to EUR 26.389,86 gross. The total compensation package is market-oriented and will be subject to individual agreement based on your professional and personal qualifications. .

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