Customer Relationship Representative / Order handling Spare parts Engineer (f/m)

  • Stelleninserat
  • Arbeitgeber

FLSmidth, a leading supplier of equipment and services to the global cement and mining industries is looking for a

Customer Relationship Representative /
Order handling Spare parts Engineer (f/m)

for our entity FLSmidth GmbH based in Leoben. Your overall task is to coordinate the proposal work and order execution together with our technical departments as well as procurement, quality, shipping and order handling support (locally and in India). To ensure our customers' satisfaction, you will be in regular contact with the customers, just as you liaise with our Sales Managers across the region.


  • Technical evaluation and clarification of clients requests for offering
  • Technical clarifications and preparation of inquiries to suppliers
  • Support Order Handling during offer phase and execution period of orders
  • Close cooperation with Engineering, QA, Purchasing and Logistics
  • Support Customer Service Sales global.
  • Specify and define spare parts for mining equipment
  • Preparation of spare Parts packages
  • Participate in client meetings for offer clarification and sales support
  • Build good relations to customers and colleagues overseas


  • Completed BSc/MA or HTL mechanical engineering with preferential work experience for several years
  • Basic Commercial knowledge or motivation to obtain such knowledge
  • Good knowledge in MS Office package (Word, Excel, Powerpoint, Outlook)
  • AutoCad (2D) Design Knowledge, 3D optional
  • Good knowledge of both German and English (verbally & written)
  • Work and residence permit for Austria / European Union
  • Skilled communicator in a multinational environment
  • Strong analytical skills, well-structured way of working
  • Strong sense of responsibility, team ability
  • Willingness to travel


  • Team spirit and open mind for intercultural communication
  • A challenging role with intercultural aspects
  • Excellent working conditions
  • Individual development plans within a global company
  • Attractive salary package (minimum pay for this position: 42000 EUR / year (willingness to pay more depending on education & experience!)


Pls apply via the job-portal on

You also may reach out to Gernot Transmantiner (HR Austria, or Catharina Hinger (Order Handling Leoben, for further questions.

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