Clinical Support Specialist (m/f)

  • Stelleninserat
  • Arbeitgeber Einblicke

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 100 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2000 employees around the world. In support of our continuing growth, we currently have an open position with focus on:

Software Technician (m/w)

Innsbruck, Österreich

Main Tasks

  • Clinical support for the middle ear implant (VIBRANT SOUNDBRIDGE), the bone conduction implant (BONEBRIDGE) as well as the bone conduction system (ADHEAR)
  • Support of our subsidiaries, distributors, clinics and patients in Turkey and Middle East (patient selection, product-related support in the OR, audio processor fitting)
  • Preparation and performance of trainings, webinars and product presentations; customer support at conventions and workshops
  • Support of market development and product improvement
  • Customer and product-specific data analysis and preparation of technical documentation and training materials


  • Degree in a technical field or life sciences, e.g. biomedical engineering, electrical engineering, medical engineering, physics, mechatronics
  • First professional experience in audiology, audiometry or medicine is a plus but not required
  • Very good command of written and spoken German and English
  • Team player with highly motivated and independent approach, positive appearance
  • Flexibility and willingness to travel, driver's license (B) required

Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is EUR 36,154.72.

We offer a challenging opportunity in a multinational work environment with English as our company language. We look forward to receiving your application at

MED-EL Medical Electronics

Fürstenweg 77a
6020 Innsbruck,

Tel +43 (0) 5 7788 7788