Technical Service Specialist (Back Office)

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SIBUR International GmbH

Technical Service Specialist (Back Office)

The SIBUR Group of Companies (www.sibur.ru) is the largest petrochemical company in Russia. SIBUR International GmbH is an export subsidiary of SIBUR that arranges delivery of the Group's products to Europe and Asia.

SIBUR International continuously improves its business processes implementing the ideas and suggestions offered by our employees. That is why your ambition for personal development, that of your professional environment and openness to changes are the qualities that we appreciate in particular in our employees.

The reason why we have chosen our company is that we wish to participate in the implementation of worldwide projects, work in a financially reliable company and pursue a carrier in the upcoming petrochemical industry.

SIBUR International is growing now at a rapid pace, and we are in search of candidates for the position of Technical Service Specialist (Back Office), who will take up responsibility for the following tasks:

  • Technical support to the Sales Export team and to the Technical Support Export team;
  • Assure timely follow up of customer requests in coordination with sales, TS export and TS functions in Russia;
  • Providing up to date technical and regulatory documentation;
  • Information support, advice on product properties, recommendations for use;
  • Batch quality monitoring prior to shipment to customers;
  • Initiate and follow up on sample deliveries for testing and homologation at customers;
  • Coordinate claim management handling and follow up with customers, sales, TS export and TS functions in Russia;
  • Technical advice and support in preparing promotional materials and activities (brochures, presentations, conferences, trade shows);
  • Technical support to information management systems (CRM, website, data management);
  • Collect and share market and competitive information.

Requirements:

  • Higher education (min. Bachelor degree);
  • Knowledge of polymers and polymer processing (junior to medium level);
  • Proficient in MS Office;
  • Fluent in English, knowledge of Russian and other European languages will be an advantage.

We are offering to our future colleague:

  • Salary: from 3 000 EUR gross per month (negotiable depending on qualifications and relevant work experience);
  • Central office location in Vienna;
  • Performance-related annual bonus and other benefits;
  • Versatile tasks and work in a multinational, young and dedicated team;
  • Career prospects: potential to develop into Technical Service Specialist with direct customer contact and on-site customer support responsibilities.

More information about SIBUR International can be found on our website: http://www.sibur-int.com/.
Should you get interested in the above-described tasks and feel that you meet the necessary requirements, please apply here: http://www.sibur-int.com/staff/jobs/job_application.php

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

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