Customer Service Agent / Sachbearbeiter Verkauf

  • Wien
  • Vollzeit
  • Berufserfahrung
  • 14.8.2019
  • Stelleninserat
  • Arbeitgeber

Our office in Vienna acts as the back office for our commercial activities in the EMEA region. We receive and process here all European orders, inquiries and complains regarding WestRock's paperboard. Those high-end commodity products are made at our mills in the US, shipped to the central warehouse in the Netherlands and distributed based on the orders received from our regional customers. The Customer Service Representative acts as the critical link in WestRock's partnership with its customers.

For our office in Vienna we are currently looking for an experienced

Customer Service Agent / Sachbearbeiter Verkauf

Your responsibilities will include the support of regional sales teams and clients with the focus on excellent customer service. You will enter and manage orders, coordinate programs or special projects, analyze information and sales data, prepare reports and continually monitor account activities, inventories, back orders. Your work environment is very dynamic and will require relationship building and maintenance, multitasking, focus on details, problem-solving, coordinating, speed and reliability.

What you need to succeed:

  • At least 2 years of customer service experience in commodity sales or technical/manufacturing environment
  • Ability to work independently and as a member of a team
  • Good organizational skills
  • Excellent oral and written communication skills
  • Proven problem resolution skills; ability to coordinate multiple priorities
  • Sound skills in MS Office including Word and Excel
  • Experience of working with an order handling system
  • Native German and excellent English language skills
  • Attention to detail

What we Offer:

  • A corporate culture based on integrity, respect, accountability, and excellence
  • A role in which you can prove and further develop your organizational and customer service skills
  • International work environment and projects.
  • A career path with one of the most prominent and successful companies in paper and paper packaging industry.
  • Modern office in the heart of Vienna downtown

__If this sounds great to you and you think you'd fit in, please submit your application.__

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