IT Application Administrator (m/f/d)

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Emarsys is a fast growing global technology company who values innovation. Born in 2000, we provide a cloud-based software as a service (SaaS) to over 2,200 leading marketing organizations in over 70 countries focused on scaling truly personalized customer interactions regardless of channel (email, web, mobile, social).

Emarsys continues to be the partner of choice for marketers because our 800+ team members in 15 offices are focused on engineering innovation into our platform, solving marketing challenges for our customers as a true partner, and helping one another succeed. If you are looking for a rewarding opportunity with a company that values professionalism, has a global footprint, is fast paced, and fun, we challenge you to invest your most important asset - your time - with us.

IT Application Administrator (m/f/d)

Vienna

In this position you'll be the solution owner for Emarsys' Atlassian products (mainly Jira Cloud and Confluence Cloud) and you'll be responsible for managing the related projects and change requests, including planning, designing, building and handover procedures.

YOUR AREA OF RESPONSIBILITIES

  • Overseeing Jira & Confluence application performance & usage metrics, installed extensions (plugins), support & maintenance procedures
  • Forecasting & reporting planned maintenances announced by Atlassian
  • Managing Jira & Confluence user database and user permissions
  • Preparing and maintaining documentations required for IT audits and other purposes
  • Overseeing licensing models and pricing of Atlassian products and forecasting budget related changes
  • Implementing new solutions based on stakeholders' needs
  • Managing changes reported via IT Help Desk
  • Managing stakeholder expectations in a timely manner
  • Supporting IT Operations with planning, implementing and maintaining newly defined processes
  • Tracking application related innovations and newly announced features/extensions

YOUR PROFILE

  • Minimum of 1 year of experience in a similar position within Information Technology, Project Management or Business Application Management
  • Self-motivated, strong problem solving and analytical skills
  • Ability to work independently while also acting as part of a global team
  • Ability to prioritize incoming requests based on stakeholders' needs
  • Atlassian & ITIL knowledge or certification is a plus

WHAT WE OFFER

  • Join a continuously growing company with a global presence, commitment to innovation and a leading market position
  • An inspiring and empowering company culture: working alongside talented, friendly and passionate people
  • A modern office in central Vienna, easily accessible via public transport
  • A well-designed onboarding plan: we set you up for success and support your career with on-going training and development
  • Great benefits such as free food daily (including breakfast, salads and fruits), various sports- and teamevents, Sodexo meal vouchers, Shiatsu massage in the office, regular health initiatives, 2 corporate volunteering days per annum etc (find a list of all benefits here https://www.kununu.com/at/emarsys-vienna)
  • An annual gross salary starting from EUR 26.824,-- depending on your professional qualification and experience

Interested? Our Talent Acquisition Specialist Reka Tomecsko is looking forward to hearing from you.

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.

Apply Now

For more information visit our homepage www.emarsys.com or contact us:
1150 Wien | Märzstraße 1 | Tel.: +43 (0)1 478 20 80-0

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