Global Blue invented the concept of Tax Free Shopping almost 40 years ago and is now the worldwide industry leader, enhancing the Globe Shopper experience and creating value for retailers and partners through a range of products and services. Global Blue's Tax Free Shopping solutions allow thousands of retailers, including most of the world's leading luxury, fast fashion and department store brands, to quickly and securely offer Globe Shoppers savings of up to 20% when shopping in 305,000 stores around the world. Global Blue's IT headquarters is located in Vienna.
The successful candidate will work in the Global Blue Field Service team as an engineer focused on support of IT branch office and remote Refundpoint infrastructure including local servers and networking devices, but also organizing implementation and maintenance of desktop and mobile services.
This role is based in Vienna, Austria but will require close collaboration with decentralized local IT Managers or local 3rd parties for decentralized IT.
The candidate must have a strong service ethic & good communication skills as the role is client facing dealing directly with employees.
Support and Improvement Role
Profile and education
Global Blue offers a fast-paced, team environment. You will receive an outstanding total compensation and performance-related salary plan depending on your professional and personal qualifications. As we believe your compensation goes beyond your pay check, we offer a competitive salary plus yearly bonus, as well as a wide range of other perks and benefits:
Flexible working time
Good location close to public transport
Wellbeing, company doctor, meal vouchers
Team building, party and events
As required by Austrian federal law we are obliged to disclose the minimum annual compensation according to the respective Austrian collective agreement for this position, which amounts to EUR 28.237,16.
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