User Support Assistant

  • Stelleninserat
  • Arbeitgeber

The Talk Online Panel offers high quality online fieldwork services in a market of over 400 million people across central and south-eastern Europe. Headquartered in Vienna, it boasts a multilingual international team across its target countries as well as a network of local partners and affiliates that help it deliver culturally aware local expertise. The company is specialized in carrying out both large-scale multinational quantitative studies and more boutique, targeted research projects with specific groups.

For the Croatian and Slovenian market, we are currently looking for a new user support assistant who can start immediately or as soon as possible in our office in Vienna.


part-time (20h)


  • Handling and following up all incoming requests from Talk's clients while assuring competent support via E-mail, telephone as well as personally;
  • Being in charge of the recruitment of new panel members for Talk Online Panel Croatia and Slovenia, which is a part of the Talk Online Panel;
  • Providing user support for Talk Online Panel Croatia and Slovenia members via E-mail, telephone and social media;
  • Dealing with various administrative tasks such as document translations and testing of questionnaires;
  • Generating the effective performance and achieving company's goals.


  • Bachelor- or Master in Marketing, Economics, or related;
  • Excellent command of English, Croatian and Slovenian (German and further language skills will be of advantage). Croatian and Slovenian skills verbally and in writing need to be on a native level.
  • Professional experience in a similar role is a plus;
  • Confident computer skills (MS Office, basic understanding of Online Advertising and Social Media);
  • Bright, easy-going and flexible personality


  • Challenging opportunity for career development within a fast-developing, international company;
  • International, friendly working environment in a team of professionals;
  • Opportunity to enrich and broaden your expertise;
  • Starting-Salary of EUR 800 brutto (for 20 hours per week)
  • A working place in the city centre (Karlsplatz) easily reachable via public transport

You find yourself in this profile? Than send us your application including your CV and photo.

Talk Online Panel GmbH
to: Anita Primo
Karlsgasse 7/5
1040 Wien

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