IT Application Manager (m/f)

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IT Application Manager - SBAGITS GmbH (m/f)


Job Summary

SBAG IT Services GmbH is the IT services provider of Sberbank Europe AG. SBAG IT Services is a 100% company of Sberbank Europe AG and serves as a delivery and competence center for IT solutions of Sberbank Europe AG.

We are looking for people who are energetic about developing their talents with us. As a newly founded company within Sberbank Europe AG we offer opportunities for people who like to roll their sleeves up and advance their career. We are looking for people like you. Become part of our international team located in a modern office in the heart of Vienna.

In this role you are ensuring a reliable, safe and sound operation of the applications in charge of. You are coordinating the end to end service management process of the application including coordination and escalation with any 3rd parties involved. You take over responsibility for the technical implementation of all software changes related to the application as well as optimizing related IT processes and IT arechitecture.

Interested? Read on!

You will be working within a great team and supporting them in their daily activities and projects.

Your Tasks and Responsibilities

  • Acting as the technically, responsible person for operation of the applications in charge
  • Being responsible for incident, bug tracking and escalation. Managing defect solving, including root cause analysis. Ensuring and coordinating incident resolution in close cooperation with the respective IT functions and process managers
  • Assuring that existing Service Level Agreements are met and managing escalation
  • Granting Application Permissions
  • Supporting projects with definition of requirements for daily IT opersations (e.g. job schedule for end-of-day processing, user authorization)
  • Preparing documentation and (ad-hoc) reports
  • Acting as contact person for application operators. Building and maintaining strong client relationships and provide day-to-day advice and support to our clients
  • Being responsible for staging and release management - adaptation and continuous optimization of the configuration
  • Managing disaster recovery for applications in charge
  • Providing support for end-users and projects with profound understanding of the functionality provided by the IT landscape

Your Profile

  • Technical education (HTL, university)
  • 3+ years of work experience in a similar field
  • Basic understanding of general banking business and know-how in Project and Testmanagement
  • Functional knowledge about IT applications and hands-on experience in application management
  • Project and testmanagement knowhow
  • Preferably SQL, Oracle know-how
  • English and German are a must, any CEE language skills are of advantage

Your Chance

  • We acknowledge and reward good performance
  • Be part of the newly established SBAG IT Services GmbH within the successful Sberbank Europe team
  • Gather international experience in a dynamic and forward-moving environment

Annual Gross salary starting from EUR50.000,- based on our collective bargaining agreement (for 38,5 hours/week) - additional payment according to skills and experience. The position can be filled as soon as possible.


We`re looking forward to your online application!

Sberbank Europe AG
Schwarzenbergplatz 3, 1010 Vienna, Austria
Tel.: +43 1 22732 0

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