Technical Support for Czech Republic (m/f/x)

  • Stelleninserat
  • Arbeitgeber

With its brands BMW, MINI and Rolls-Royce the BMW Group is one of the world's most successful premium manufacturers of automobiles and motorcycles as well as a provider of premium services for individual mobility. The engine for the intensity and attraction of our products and services is the passion of our employees.

Technical Support for Czech Republic (m/f/x).

At our location in Salzburg, we manage the 12 growth markets in the sales region Central and Southeastern Europe.

Tasks:

  • Provide consulting and technical support for BMW Group dealers, especially in the market Czech Republic.
  • System-based support in the back office as well as field service to deal with customer complaints.
  • Processing and responding to product quality requests within the agreed timeframe.
  • Analyze in dialogue with process partners and central departments all boundary conditions that have led to the occurrence of errors.
  • Use expert tools for troubleshooting of complex error patterns and develop advice for the elimination of errors.

Qualifications:

  • University degree with technical background e.g. mechanical engineering or automotive engineering.
  • Professional experience at Aftersales or Technic at BMW Group or BMW Dealer is welcome.
  • Fluent in Czech and English, German language skills would be an advantage.
  • Knowledge of relevant Aftersales service processes and service / support systems.
  • Strong customer orientation.
  • Excellent analytical skills and an autonomous, team-oriented working style.
  • Willingness to travel and driver's licence.

Further information:

Employment type: full time
Earliest starting date: as soon as possible
Min. salary collective agreement: EUR 1.643,- gross p. m., an attractive, market-compliant salary will be offered.

We are looking forward to receiving your online application via www.bmw.at/karriere.

Contact:
Ms Schnekenleitner
Tel.: +43-662-8383 7706

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