Field Service Instrument Engineer (m/w/x)

ISG Personalmanagement GmbH
  • Villach
  • Vollzeit
  • Berufserfahrung
  • 17.4.2019

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Field Service Instrument Engineer (m/w/x)

in Villach, Austria


Position Description:

In this position you will take care of customer issues with digital products and valve diagnostic systems on sites mainly within the European, Middle East and Africa regions. You will be the point-of-contact for the customer to provide appropriate solutions to their best satisfaction, with the goal to develop a close partnership to the customer. You will be primary based in Villach and work in the Center of Excellence Digital Products on positioner configuration, testing and repair as well as online and telephone support.

Principle accountabilities:

  • Strict compliance to the Flowserve Safety Regulations
  • Customer support and development of extraordinary solutions to achieve highest satisfaction
  • Start-up and turn-around assistance "Asset Management Systems"
  • Onsite and workshop analysis and diagnostics of control valve issues
  • Repairs, inspections and technical reporting of digital products (positioners)
  • Close partnership and collaboration with other departments (Commercial Operations, Engineering, Production, etc.)
  • Execution of trainings for service partners, customers and plant operators

Position Requirements:

  • Technical apprenticeship or equivalent (HTL) required, BEE or similar preferred.
  • 5+ years of adequate experience in flow control industry required
  • Sound command of the German and English languages; additional languages as advantage
  • Customer and solution oriented, with excellent ethical behavior
  • Polite and effective communication manner
  • Ability in working offshore, certification preferred
  • High resilience and organizations talent
  • Accurate and professional way of working
  • Team player and highly flexible
  • Continuous professional development (product knowledge, intercultural skills, etc.)
  • 50% global travel


Are you looking for a challenging responsibility in a global context? Would you like to cooperate and coordinate within an international trade compliance team? Then apply for the role. Required information pursuant to section 9 of the Austrian Treatment Act (GleichbehandlungsG): Minimum yearly gross remuneration as per collective agreement from EUR 36.045,52 p.a. upwards - overpayment depending on qualifications and professional experience. Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an e-mail to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Interested? Then apply indicating the reference number 74.190 via e-mail or online ISG-Careerportal . ISG Personalmanagement GmbH
A-9500 Villach, Litzelhofenstraße 8/1
T: +43 699 104 006 71,

ISG Personalmanagement GmbH

51 - 100 Mitarbeiter

Über uns

Wir sind eines der führenden Beratungshäuser in Europa. Unsere Dienstleistungen sind Personalberatung, Executive Search, Training, Personalentwicklung und Outplacement. Die ISG Personalmanagement-Gruppe mit der Zentrale in Wien wurde 1999 gegründet, hat insgesamt ca. 540 Mitarbeiter und…