Merchant Service & Sales Support

Global Blue
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 12.3.2019

Global Blue invented the concept of Tax Free Shopping almost 40 years ago and is now the worldwide industry leader, enhancing the Globe Shopper experience and creating value for retailers and partners through a range of products and services. Global Blue's Tax Free Shopping solutions allow thousands of retailers, including most of the world's leading luxury, fast fashion and department store brands, to quickly and securely offer Globe Shoppers savings of up to 20% when shopping in 305,000 stores around the world. Global Blue's IT headquarters is located in Vienna.

www.globalblue.com

Merchant Service & Sales Support

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We are looking for an analytically skilled professional, with good communication and customer skills, who is ready to support us and our partners with business requests.

RESPONSIBILITIES

Main duties and responsibilities

  • Interface function to Account Managers and Customer Service
  • Provide support to our merchants and partners and be their point of contact, especially for business requests and processes
  • Be our data expert by managing our CRM system as master-user and by maintaining master-data
  • Create and analyse standard reports
  • Work together with our processing team on TFS regulation and help defining the legal framework

REQUIREMENTS

Experience and background

  • Commercial background preferred
  • Very good Excel skills
  • Able to work with different systems and applications
  • excellent English and German language skills (written and spoken)

Personal qualification

  • data enthusiast who enjoys working with statistics
  • high customer-orientation
  • well-versed communication skills

Benefits

Flexible working time

Training

Good location close to public transport

Wellbeing, company doctor, meal vouchers

Referral bonus

Challenging job

International environment

Team building, party and events

As required by Austrian federal law we hereby state, that the legal annual minimum compensation according to the Austrian collective agreement amounts to EUR 26.389,86, however the total compensation is a subject of individual agreement and will be based on your professional and personal qualifications.

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Global Blue

Sonstige Branchen
101 - 500 Mitarbeiter

Über uns

Global Blue invented the concept of Tax Free Shopping almost 40 years ago and is now the worldwide industry leader, enhancing the Globe Shopper experience and creating value for retailers and partners through a range of products and services: Global Blue’s Tax Free Shopping solutions allow thousands…

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