Web Analytics Specialist

Smart Information Systems GmbH
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 22.10.2018

Web Analytics Specialist

Vienna, Austria • Customer Success


SMARTASSISTANT makes complex look simple for 15M+ people every year.

We offer the leading SaaS platform to build and manage digital sales assistants for the web, mobile, chatbots, voice-enabled devices, and in-store use. These intelligent, conversational solutions engage buyers, ask the right questions in the right moment, and guide them to the right products, services or solutions.

There's a lot that goes into "making complex look simple", which is why we're looking for a Junior Web Analyst to join our Customer Success team. This is a unique opportunity to work in our buzzing office in Vienna together with our team of open-minded, genuinely caring professionals with many different backgrounds.


  • Implement and manage analytics platforms (Google Analytics 360)
  • Build dashboards to monitor KPI trends
  • Deliver reports and data-driven recommendations to evaluate live solutions and communicate complex data effectively orally, in writing or using visual media.
  • Manage tags via tag management platform (primarily Google Tag Manager)
  • Diagnose issues with existing platform configurations and tags, and provide recommendations for improvement
  • Maintain working knowledge of industry best practices and changes in analytics platforms, and identify how they impact existing clients
  • As needed, work with developers to communicate what an implementation is designed to accomplish
  • Creating and automating analytics reports
  • Intensively cooperate with different departments of the company


  • Experience working with tag management platforms, data layers and Adobe Suite
  • Experience working with SQL is a plus
  • Strong Excel skills
  • Able to use split testing to compare page variants
  • Understanding of user-centered design
  • Desire to work in a fast-paced, collaborative environment
  • Excellent communication skills for articulating needs and opportunities with non-technical audiences
  • Fluent English speaker


  • Office in the heart of the city
  • Clear structure with go-for-it attitude
  • Fresh fruits and countless amount of good coffee and tea
  • Minimum wage of 1860 EUR gross/month - overpayment possible depending on qualifications and experience

We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks everyday, we need people like you to help us to provide the highest quality solutions for our clients.

Sounds like a good challenge? Apply today. Be SMART tomorrow!

In compliance with the European General Data Protection Regulation, we are writing to inform you that your personal data is used and processed for recruitment purposes only and will be irrevocably deleted from our database no later than one year after receiving your application, unless you explicitly agree with longer retention period. Additionally, you might at any time request to have all your data remove. You can read more in our HR privacy policy here.

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Smart Information Systems GmbH

Internet, IT, Telekom
11 - 30 Mitarbeiter

Über uns

SMARTASSISTANT is the market-leading solution for interactive Guided Selling solutions. Started in 2006, SMARTASSISTANT today is used by multiple global businesses of all sizes and industries - in more than 100 product categories and in over 35 languages. The solution is ideal for any company that understands…