Customer Support & Social Media Manager (m/f)

Mimohello GmbH
  • Wien
  • Teilzeit, geringfügig
  • Berufserfahrung
  • 2.11.2018

Customer Support & Social Media Manager (m/f) - 20h

Vienna, Austria

About

As Customer Support & Social Media Manager, you'll interact with our customers to help them achieve their learning goals and, on the other hand, help us shape the product based on customer feedback.

In addition to that, you'll take care of our social media channels like Facebook and Twitter to build a strong social web presence.

Our Story

With more than 3 million learners and over 50,000 paying subscribers, we're on our way to revolutionize the way you learn about technology. We believe learning how to code and having a good understanding of tech is crucial in today's world. We empower our users to not only to learn but also use the skills of the future.

In the last years, we've grown fast in size and users and are always looking for great people to join us. If you're passionate about coding, technology, and learning, we're the right fit for you!

Our Values

At Mimo, we believe in data-driven decision making and the importance of fun, passion, personal growth, and transparency.

You'll take care of

  • Interacting with our customers on a daily basis to help them achieve their learning goals
  • Helping us build our web presence on social networks like Facebook and Twitter
  • Giving the product and engineering team valuable insights based on customer feedback to help improve our products

We think that it'll be important for you to

  • Be fluent in English
  • Have fun communicating and interacting with people
  • Know how to code or have a strong interest in learning to code

You'll get bonus points for

  • Having experience in customer support, ideally also with social media channels

We're more than a place to work

We're not your typical workplace. We're doing everything we can to make sure you're enjoying every minute you spend with us.

Some of our perks we offer you

Relocation package & mentorship
Team activities every other week & retreats every year
Work on a brand new MacBook/PC

Work from home up to two days a week
EUR 680/year learning budget for books, conferences, etc.
38.5 hours/week,
flexible hours, and
no all-in contract

We're an international team

We're a team of 20 coders, designers, marketeers, teachers, writers, and more hailing from 9 different countries and 3 different continents. Being and staying a diverse team is very important to us. Naturally, we communicate in English and work hard to make it as easy as possible for people from all over the world to come to Vienna.

Salary

You can expect competitive compensation between 1,150EUR - 2,000EUR (based on your experience) for 20h/week.

Join us in teaching the world how to code.

Apply now

Mimohello GmbH

Internet, IT, Telekom
11 - 30 Mitarbeiter

Über uns

With more than 3 million learners and over 50,000 paying subscribers, we’re on our way to revolutionize the way you learn about technology. We believe learning how to code and having a good understanding of tech is crucial in today’s world. We empower our users to not only to learn but also use the skills…