Customer Service Representative with French (m/f)

  • Wien Innenstadt
  • Vollzeit
  • Berufserfahrung
  • 9.10.2018

Customer Service Representative with French (m/f)

Our office in Vienna acts as the back office for our commercial activities in the EMEA region. We receive and process here all European orders, inquiries and complains regarding WestRock's paperboard. Those high-end commodity products are made at our mills in the US, shipped to the central warehouse in the Netherlands and distributed based on the orders received from our regional customers.

The Customer Service Representative acts as the critical link in WestRock's partnership with its customers. Your responsibilities will include the support of regional sales teams and clients with the focus on excellent customer service. You will enter and manage orders, coordinate programs or special projects, analyze information and sales data, prepare reports and continually monitor account activities, inventories and back orders. Your work environment will be very dynamic and will require relationship building and maintenance, multitasking, strong focus on details, problem-solving, project coordination, speed and reliability.

What you need to succeed:

  • At least 2 years of customer service experience in commodity sales or technical/manufacturing environment
  • Ability to work independently and as a member of a team
  • Good organizational skills
  • Excellent oral and written communication skills
  • Proven problem resolution skills; ability to coordinate multiple priorities
  • Sound skills in MS Office including Word and Excel
  • Experience of working with an order handling system
  • Excellent French language skills. Good English
  • Attention to detail

What we Offer:

  • A corporate culture based on integrity, respect, accountability, and excellence
  • A role in which you can prove and further develop your organizational and customer service skills
  • International work environment and projects.
  • A career path with one of the most prominent and successful companies in paper and paper packaging industry.
  • Modern office in the heart of Vienna downtown

Starting salary min. EUR 32,000.-- gross per year (all in). A higher starting salary is possible based on your professional qualifications and experience.

If this sounds great to you and you think you wouldd fit in, please submit your application.



Druck, Papier, Verpackung
501+ Mitarbeiter

Über uns

WestRock entwickelt Verbraucher- und Wellpappeverpackungslösungen, die unseren Kunden zu einem entscheidenden Vorteil auf dem globalen Markt verhelfen.Wir arbeiten eng mit unseren Kunden zusammen - ob im Bereich Getränkeverpackungen und Pizzakartons, Kunststoffdosier- und Sprühsystemen…

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